At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Reputable organisation in Mallusk experiencing exciting growth.
- Benefits: Competitive salary, generous leave, hybrid work, and a supportive team culture.
- Other info: Modern office with on-site parking and regular engagement activities.
- Why this job: Join a dynamic team and make a real impact in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
Company
Our client is a well‑established and reputable organisation with a strong presence in their sector, currently experiencing an exciting period of growth.
Role
Reporting to the Credit Control Lead, this role will involve:
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high‑risk accounts when required
- Maintaining accurate records while delivering a high level of service
Person
The successful candidate will have:
- Strong communication skills and confidence handling phone‑based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
Rewards
As part of the temporary assignment, this role offers:
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on‑site parking
- Supportive team culture with regular company engagement activities
Credit Controller - Hybrid Role with Growth & Benefits employer: MCS Group
MCS Group is an excellent employer, offering a supportive team culture and a modern office environment in Mallusk, where employees can thrive in a hybrid working model. With a competitive salary package and generous annual leave, the company prioritises employee well-being and growth, making it an ideal place for those seeking meaningful and rewarding employment in credit control.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Hybrid Role with Growth & Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller positions and practice your responses. We want you to showcase your strong communication skills and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities, including this Credit Controller role. It’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace Credit Controller - Hybrid Role with Growth & Benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and collections. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed customer accounts or negotiated payment plans.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any relevant phone-based experience you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Being able to discuss how you’ve managed customer accounts and improved collections will show that you’re not just familiar with the role but also proactive in achieving results.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice handling phone-based conversations. You might want to role-play with a friend or family member, focusing on how to negotiate payment plans and manage challenging situations with professionalism and empathy.
✨Familiarise Yourself with Company Policies
Research the company’s internal policies and procedures related to credit control. Understanding their approach will help you align your answers during the interview and demonstrate that you’re ready to integrate smoothly into their team.
✨Show Off Your Excel Skills
As the job requires a good working knowledge of Microsoft Excel, be prepared to discuss your experience with it. Bring examples of how you've used Excel in previous roles, whether it's for tracking payments or managing data, to highlight your technical skills.
