At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Reputable organisation in Mallusk, experiencing exciting growth.
- Benefits: Competitive salary, generous leave, hybrid working, and a supportive team culture.
- Other info: Modern office with on-site parking and regular company engagement activities.
- Why this job: Join a dynamic team and make a real impact in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
Company
Our client is a well‑established and reputable organisation with a strong presence in their sector, currently experiencing an exciting period of growth.
Role
Reporting to the Credit Control Lead, this role will involve:
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high‑risk accounts when required
- Maintaining accurate records while delivering a high level of service
Person
The successful candidate will have:
- Strong communication skills and confidence handling phone‑based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
Rewards
As part of the temporary assignment, this role offers:
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on‑site parking
- Supportive team culture with regular company engagement activities
Credit Controller 6 Months Contract - Newtownabbey employer: MCS Group
Join a well-established and reputable organisation in Mallusk as a Credit Controller, where you will be part of a supportive team culture that values employee engagement and growth. Enjoy a competitive salary, generous annual leave, and the flexibility of hybrid working after your initial training period, all within a modern office environment equipped with on-site parking. This is an excellent opportunity to develop your skills in a thriving company that is experiencing exciting growth.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller 6 Months Contract - Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit control roles and practice your responses. We want you to feel confident discussing your experience with managing customer accounts and negotiating payment plans.
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Excel, be ready to discuss how you've used it in previous roles. Maybe even bring along examples of reports or spreadsheets you've created to demonstrate your expertise.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Credit Controller position. Plus, it shows you're serious about joining a reputable organisation that's growing in the sector.
We think you need these skills to ace Credit Controller 6 Months Contract - Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and collections. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Credit Controller position. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Whether it’s your CV or cover letter, clarity and professionalism are essential. We want to see how you handle challenging situations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Be ready to discuss how you've managed customer accounts in the past and any specific achievements related to reducing outstanding balances.
✨Practice Your Pitch
Since strong communication skills are a must, practice articulating your experience clearly and confidently. Consider role-playing with a friend or family member to simulate phone-based conversations, especially around negotiating payment plans.
✨Showcase Your Empathy
Credit control can be challenging, so prepare examples that demonstrate your ability to handle difficult situations with professionalism and empathy. Think of times when you successfully resolved disputes or helped customers find solutions to their payment issues.
✨Excel at Excel
Given the importance of Microsoft Excel in this role, make sure you're comfortable discussing your proficiency. Bring examples of how you've used Excel for tracking payments or managing accounts, and be ready to answer questions about your general IT skills.
