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- Tasks: Install and support telecom solutions for diverse customers in a dynamic field role.
- Company: Join a leading communications provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, company vehicle or allowance, and opportunities for professional growth.
- Other info: Be part of a supportive team with a commitment to diversity and inclusion.
- Why this job: Make a real impact by managing critical infrastructure and developing your technical skills.
- Qualifications: Open to all experience levels; a full driving license is essential.
The predicted salary is between 32000 - 40000 £ per year.
MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands-on, technically-minded individual to join their dedicated team of four as a Field Telecoms Engineer. This is a field-active position involving a mix of desk-based support and on-site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones.
Requirements:
- Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products.
- Service Mindset: Ability to provide day-to-day support for infrastructure and diverse customers.
- Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001).
- Driving License: A full, current driving license is essential to fulfil the requirements of this role.
- Flexibility: Being part of a 24-hour call-out rota is required to assist other engineers and maintain customer service levels.
Your Responsibilities:
- Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites.
- Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks.
- Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products.
- Documentation: Completing required reporting and time management documentation within agreed time frames.
- Logistics: Planning and organising travel and accommodation requirements for site visits as needed.
Why This Role? This company manages critical infrastructure. You will be ramped up to handle enterprise-style customers, offering a genuine path for professional development and technical longevity; however, previous enterprise experience is highly desirable.
What's on Offer:
- Salary: £32,000 - £40,000 | Depending on Experience
- Position: Full-time, Permanent.
- Vehicle: Company vehicle provided or an allowance for a personal vehicle.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided. All conversations will be treated in the strictest of confidence.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Not all agencies are the same. MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Skills: Enterprise VoIP, Network Engineering, Field Installation, Field Engineer, Customer Setup
Benefits: Car Allowance
Communications Engineer employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Engineer
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to field telecoms engineering. Think about how your skills align with their needs, especially around customer service and technical support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Communications Engineer role. Highlight any relevant technical experience, especially in telecoms or data networks, to catch our eye!
Show Your Service Mindset: In your application, emphasise your ability to provide excellent customer support. We love candidates who can demonstrate a service-oriented approach, so share any past experiences where you’ve gone above and beyond for customers.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your passion for the role and why you’d be a great fit without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MCS Group
✨Know Your Tech
Brush up on your technical knowledge related to telecoms and data networks. Be prepared to discuss specific technologies or systems you've worked with, as this role requires a hands-on approach. Showing genuine interest in the latest trends can really impress the interviewers.
✨Service Mindset Matters
Demonstrate your service mindset by sharing examples of how you've provided excellent customer support in the past. This role involves interacting with diverse customers, so highlighting your ability to adapt and meet their needs will set you apart.
✨Compliance is Key
Familiarise yourself with ISO standards, particularly ISO9001 and ISO27001. Being able to discuss how you’ve adhered to strict policies and procedures in previous roles will show that you understand the importance of compliance in a technical environment.
✨Plan for Flexibility
Since this position involves being part of a 24-hour call-out rota, be ready to discuss your availability and flexibility. Sharing your willingness to adapt to changing schedules and your experience with on-site work can demonstrate your commitment to the role.