Cash and Collections Lead

Cash and Collections Lead

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
MCS Group

At a Glance

  • Tasks: Lead credit control and collections, ensuring timely payments and resolving customer disputes.
  • Company: Join a leading survival technology manufacturer in Belfast with a strong reputation.
  • Benefits: Enjoy 34 days holiday, hybrid work, and professional development opportunities.
  • Other info: Great career growth potential and a supportive work environment.
  • Why this job: Make a real impact in a dynamic team while enhancing your financial expertise.
  • Qualifications: Experience in credit control, strong organisational and communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

MCS Group is proud to be supporting a leading survival technology manufacturer in Belfast to recruit a Credit and Collections Lead.

The Job

This is an excellent opportunity for anyone with strong credit control and accounts receivable experience to join a highly regarded manufacturing company to support their credit collections function.

The successful candidate will work closely with the head of Collections, focusing on locating and notifying customers of delinquent accounts; receiving payment and ensuring accurate application of payment to customer accounts and escalating failure to pay.

You will provide subject matter expertise for complex queries and on-job coaching, support and guidance to team members, ensuring they operate to standard.

Duties Include

  • Carry out credit check activity according to company credit process, recording outcomes accurately and in a timely manner.
  • Manages and resolves customer disputes to ensure invoices are paid on time and in full.
  • Locates and monitors overdue accounts, using computers and a variety of automated system.
  • Persuades customers to pay amounts due, arranging debt repayment schedules as per authority level and based on customers' financial situations, agreeing extension to credit terms within own authority level or escalating as needed.
  • Records information about financial status of customers and status of collection effort.
  • Sorts and files correspondence and perform miscellaneous clerical duties, such as answering correspondence, writing reports and maintaining system data.
  • Locates and notifies customers of delinquent accounts by mail or telephone, as per specified process.
  • Manages and reports on the performance of the team.
  • Other ad hoc responsibilities.

What You Need to Succeed?

  • Proven experience in a similar function.
  • Good organisational and communication skills.
  • Strong Microsoft Suite Skills.

Package/Benefits

  • 34 days holidays including public holidays.
  • Cycle to Work Scheme.
  • Company Anniversary Holiday Benefit.
  • Excellent enhanced maternity & paternity package.
  • Professional Training & Development Opportunities.
  • Employee Assistance Programme.
  • Hybrid/remote work model.
  • Workplace Reward & Recognition scheme.

To speak in absolute confidence about this opportunity, please contact Caoimhe Lawlor at MCS on

If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

MCS Group is committed to providing equality of opportunity to all.

Even if this position is not right for you, we may have others that are.

Please visit MCS Group to view a wide selection of our current vacancies.

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MCS Group

Contact Details:

MCS Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cash and Collections Lead

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like MCS Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Cash and Collections Lead

Credit Control
Accounts Receivable
Customer Dispute Resolution
Debt Collection
Financial Analysis
Organisational Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to MCS Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on MCS Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at MCS Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with MCS Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at MCS Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former MCS Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.