Business Client Manager
Business Client Manager

Business Client Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
MCS Group

At a Glance

  • Tasks: Lead business engagement and support local enterprises to drive growth and job creation.
  • Company: Join Mid and East Borough Council, a key player in local economic development.
  • Benefits: Gain valuable experience, develop your skills, and contribute to community growth.
  • Why this job: Make a real impact on local businesses and the economy while building your career.
  • Qualifications: Degree in Business or relevant experience in business advisory roles required.
  • Other info: Dynamic role with opportunities for professional development and networking.

The predicted salary is between 36000 - 60000 £ per year.

MCS Group are working with Mid and East Borough Council to recruit for a Business Client Manager on a temporary basis. This role is key for implementing, leading and managing the Council's engagement with new and existing businesses located within the Borough, as part of the Integrated Economic Development Strategy for Mid and East Antrim to achieve the strategic aims of fostering business growth, increasing business productivity and the creation of jobs in the local economy.

Key Responsibilities

  • Business Engagement & Client Support
    • Identify, recruit and manage a portfolio of businesses and social enterprises through structured growth support programmes.
    • Conduct business diagnostics, analyse business plans and financial information, and provide tailored advice to accelerate growth.
    • Act as the main point of contact for client businesses, building strong relationships and ensuring access to appropriate local and regional supports.
    • Monitor client performance using analytical tools and implement corrective actions where required.
    • Deliver business workshops, roadshows, training and consultancy to support enterprise development.
  • Programme & Stakeholder Management
    • Lead and manage core business growth programmes in line with agreed objectives and funder requirements.
    • Procure and manage mentors and professional advisers to support programme delivery and target achievement.
    • Oversee programme monitoring, evaluation, reporting and CRM data management.
    • Chair stakeholder groups and collaborate with economic development partners to coordinate support provision.
    • Represent the Council at external committees, partnerships and business events.
  • Strategy & Economic Development
    • Support the development and implementation of corporate, community and economic development strategies.
    • Contribute to the sourcing and management of external funding programmes.
    • Develop collaborative partnerships across government, agencies and the private sector to strengthen the local economy.
    • Maintain up-to-date knowledge of economic policy and adapt delivery accordingly.
  • Financial & Resource Management
    • Manage programme budgets, financial claims and risk in accordance with governance and funding requirements.
    • Ensure value for money, compliance with financial procedures and implementation of audit recommendations.
    • Identify additional funding opportunities to enhance service delivery.
  • Leadership & Performance Management
    • Provide leadership and direction to staff, promoting high performance, continuous improvement and innovation.
    • Implement performance management frameworks, set objectives and support staff development.
    • Promote equality, diversity, health & safety, and good governance in all service delivery and employment practices.

Essential Criteria

Applicants must meet one of the following criteria:

  • Option 1 - Qualification Route
    • Hold a minimum of a degree in a relevant discipline (e.g. Business, Finance, Economics) AND have at least three years' experience in a business advisory/support environment.
  • Option 2 - Experience Route
    • Have at least five years' experience in a relevant business environment.

Applicants must be able to demonstrate, with clear personal examples:

  • Business Engagement & Advisory
    • Proactive business engagement to identify suitable businesses for support and encourage growth.
    • Establishing and developing relationships with prospective clients.
    • Conducting meetings and gathering relevant business information.
    • Analysing business opportunities, risks and constraints, and recommending appropriate support pathways.
    • Ongoing client relationship management.
  • Business Support Delivery
    • Delivering consultancy and/or training to multiple businesses to support growth.
    • Facilitating workshops and delivering business presentations.
  • Project & Initiative Management
    • Coordinating significant business initiatives or projects that have demonstrably improved business growth outcomes.
  • Stakeholder Management
    • Managing stakeholder relationships effectively.
    • Demonstrating strong interpersonal, negotiation and influencing skills to achieve successful outcomes.

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Grace Fleming on 0289049 0906. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles at www.mcsgroup.jobs/jobs. All conversations will be treated in the strictest of confidence. MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Business Client Manager employer: MCS Group

MCS Group is an exceptional employer, offering a dynamic work environment that fosters professional growth and community impact. As a Business Client Manager, you will play a pivotal role in driving local economic development while enjoying a supportive culture that prioritises equality, diversity, and continuous improvement. With opportunities for leadership and collaboration with various stakeholders, this position not only enhances your career but also contributes significantly to the prosperity of Mid and East Antrim.
MCS Group

Contact Detail:

MCS Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Client Manager

✨Tip Number 1

Networking is key! Get out there and connect with local businesses and stakeholders. Attend events, workshops, and seminars to build relationships that could lead to job opportunities.

✨Tip Number 2

Showcase your expertise! Create a portfolio or a personal website where you can highlight your achievements in business engagement and advisory roles. This will make you stand out when meeting potential employers.

✨Tip Number 3

Don’t be shy about following up! After meeting someone or attending an event, drop them a message to thank them for their time and express your interest in future opportunities. It keeps you on their radar!

✨Tip Number 4

Apply through our website! We’ve got loads of exclusive roles that might be perfect for you. Keep an eye on our listings and don’t hesitate to reach out if you see something that catches your eye.

We think you need these skills to ace Business Client Manager

Business Engagement
Client Support
Analytical Skills
Relationship Management
Business Diagnostics
Financial Analysis
Workshop Facilitation
Stakeholder Management
Project Management
Negotiation Skills
Interpersonal Skills
Leadership
Performance Management
Funding Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Client Manager role. Highlight your relevant experience in business engagement and advisory, and don’t forget to showcase any successful projects you've managed.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've helped businesses grow and how you can bring that expertise to the Council.

Showcase Your Skills: In your application, be sure to highlight your interpersonal, negotiation, and influencing skills. These are key for managing stakeholder relationships and will set you apart from other candidates.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need there!

How to prepare for a job interview at MCS Group

✨Know Your Business Inside Out

Before the interview, make sure you thoroughly understand the role of a Business Client Manager and the specific responsibilities outlined in the job description. Familiarise yourself with the Integrated Economic Development Strategy for Mid and East Antrim, as well as any recent initiatives or projects the Council has undertaken.

✨Prepare Real-Life Examples

Think of specific instances from your past experience where you've successfully engaged with businesses, delivered training, or managed projects. Be ready to discuss these examples in detail, highlighting your role, the challenges faced, and the outcomes achieved. This will demonstrate your capability and fit for the position.

✨Showcase Your Relationship-Building Skills

As a Business Client Manager, building strong relationships is key. Prepare to discuss how you've established and maintained client relationships in previous roles. Think about how you can convey your interpersonal skills and your ability to influence and negotiate effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This could be about the Council's future plans for business engagement or how they measure the success of their programmes. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.

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