At a Glance
- Tasks: Install and support telecom solutions for diverse customers in a dynamic field role.
- Company: Join a leading communications provider with a focus on technical excellence.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Flexible hours with a 24-hour call-out rota and excellent career development.
- Why this job: Be part of a team managing critical infrastructure and make a real impact.
- Qualifications: Open to all levels; technical interest and a full driving license required.
The predicted salary is between 32000 - 40000 £ per year.
MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands-on, technically-minded individual to join their dedicated team of four as a Field Telecoms Engineer. This is a field-active position involving a mix of desk-based support and on-site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones.
Requirements:
- Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products.
- Service Mindset: Ability to provide day-to-day support for infrastructure and diverse customers.
- Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001).
- Driving License: A full, current driving license is essential to fulfil the requirements of this role.
- Flexibility: Being part of a 24-hour call-out rota is required to assist other engineers and maintain customer service levels.
Your Responsibilities:
- Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites.
- Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks.
- Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products.
- Documentation: Completing required reporting and time management documentation within agreed time frames.
- Logistics: Planning and organising travel and accommodation requirements for site visits as needed.
Why This Role? This company manages critical infrastructure. You will be ramped up to handle enterprise-style customers, offering a genuine path for professional development and technical longevity; however, previous enterprise experience is highly desirable.
What's on Offer:
- Salary: £32,000 - £40,000 | Depending on Experience
- Position: Full-time, Permanent.
- Vehicle: Company vehicle provided or an allowance for a personal vehicle.
All conversations will be treated in the strictest of confidence. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Skills: Enterprise VoIP, Network Engineering, Field Installation, Field Engineer, Customer Setup.
Benefits: Car Allowance.
Telecoms (Systems) Engineer in Belfast employer: MCS Group
MCS is an exceptional employer, offering a dynamic work environment where technical expertise meets customer service excellence. With a strong commitment to employee development, the company provides comprehensive training and a clear path for career progression, all while fostering a supportive team culture. Located in a vibrant area, employees enjoy the benefits of a company vehicle or allowance, ensuring flexibility and convenience in their field-based role.
