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- Tasks: Lead and scale a high-performing team in a dynamic fintech environment.
- Company: Join a fast-growing fintech company with a focus on innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: Experience in operational leadership and strong stakeholder management skills.
- Other info: Exciting opportunity for career advancement in a supportive environment.
The predicted salary is between 39600 - 66000 £ per year.
MCS Group is working with one of their closest clients as they embark on an exciting period of growth. We are looking for an experienced Manager to lead and scale a high-performing, client-facing service function within a high-growth fintech organisation. Reporting directly to the COO, this role combines operational leadership, people management & leadership, and service delivery for a high profile client base.
You will be responsible for end-to-end delivery, forecasting and resource planning, continuous improvement, and ensuring outstanding outcomes for clients and teams alike. This is an exciting senior leadership role for someone who thrives in complex, high-change environments, enjoys working closely with clients and internal stakeholders, and has a strong track record of building scalable, efficient operations.
What you will be responsible for:
- Leading operational delivery across multiple teams, ensuring consistent service excellence
- Owning forecasting, capacity planning, KPIs and service delivery models
- Driving continuous improvement through process optimisation, automation and AI
- Acting as the senior escalation point for clients and stakeholders
- Developing and coaching managers and future leaders
- Partnering closely with Product, Technology, Commercial and Support teams
What we are looking for:
- Operational leadership experience in a technology, consulting, financial or regulated services environment
- Strong financial numerical literacy, with the ability to interpret complex information and data
- Proven experience leading managers and scaling teams
- Deep understanding of forecasting, resource planning and service delivery
- Commercially astute, delivery-focused and calm under pressure
- Excellent stakeholder management and communication skills
Location: Hybrid working, with a minimum of 3 days per week on-site in Belfast
Salary: Up to £55,000 plus benefits.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles. All conversations will be treated in the strictest of confidence.
Team Manager - RegTech in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - RegTech in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams, managed client relationships, and driven improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! We have a range of exciting roles that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Team Manager - RegTech in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your operational leadership experience and any relevant achievements that showcase your ability to lead teams and deliver results in a fintech environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven continuous improvement and managed client relationships, making it clear how your skills align with our needs.
Showcase Your Numbers: Since financial literacy is key for this role, don’t shy away from including metrics in your application. Whether it's KPIs you’ve improved or budgets you’ve managed, numbers can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
As a Team Manager in RegTech, you'll need to demonstrate strong financial numerical literacy. Brush up on your ability to interpret complex data and be ready to discuss how you've used this skill in previous roles. Prepare specific examples where your insights led to improved service delivery or operational efficiency.
✨Showcase Your Leadership Style
This role requires someone who can lead and scale teams effectively. Think about your leadership style and be prepared to share examples of how you've developed managers and future leaders. Highlight any coaching techniques you've used that resulted in team success or improved performance.
✨Prepare for Stakeholder Scenarios
Stakeholder management is key in this position. Anticipate questions about how you've handled challenging client situations or escalations in the past. Have a couple of stories ready that showcase your communication skills and ability to maintain calm under pressure while achieving positive outcomes.
✨Emphasise Continuous Improvement
The company is looking for someone who drives continuous improvement through process optimisation and innovation. Be ready to discuss specific initiatives you've led that involved automation or AI. Share measurable results from these projects to illustrate your impact on service delivery and operational excellence.
