At a Glance
- Tasks: Provide technical support and respond to customer queries in a dynamic manufacturing environment.
- Company: Major manufacturing client in Northern Ireland with a focus on innovation.
- Benefits: Gain valuable experience in a technical role with a 12-month contract.
- Why this job: Enhance your engineering skills while making a real difference for customers.
- Qualifications: 3rd level engineering qualification and experience in a technical role required.
- Other info: Strong communication and problem-solving skills are essential for success.
The predicted salary is between 30000 - 42000 Β£ per year.
A recruitment agency is seeking a Product Support Engineer for a major manufacturing client in Northern Ireland. The role involves providing technical and engineering support, responding to customer queries, and maintaining product and specification documentation.
Candidates should have a 3rd level engineering qualification and experience in a technical engineering role. Strong communication and problem-solving skills are essential. This position is a 12-month fixed-term contract.
Product & Technical Support Engineer (12-Month Contract) in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product & Technical Support Engineer (12-Month Contract) in Belfast
β¨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Product Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you've tackled customer queries in the past. We want to see your problem-solving skills shine, so think of examples that showcase your expertise.
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
β¨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Product Support Engineer position. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Product & Technical Support Engineer (12-Month Contract) in Belfast
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your engineering qualifications and relevant experience. We want to see how your skills match the role, so donβt be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Product Support Engineer role. Share specific examples of how you've tackled customer queries or solved technical problems in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and donβt forget to proofread for any typos or errors β we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at MCS Group
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to the products you'll be supporting. Familiarise yourself with common engineering principles and any specific technologies the company uses. This will help you answer technical questions confidently.
β¨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific problems you've solved and the steps you took to resolve them. This will demonstrate your analytical skills and ability to think on your feet.
β¨Communicate Clearly
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe a technical issue to someone without an engineering background, so clarity is crucial.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's products or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.