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- Tasks: Provide hands-on IT support and troubleshoot systems across multiple locations.
- Company: Join a growing international organisation in the environmental and sustainability sector.
- Benefits: Enjoy private health insurance, 30 days' annual leave, and ongoing training.
- Why this job: Be part of a dynamic team driving IT innovation and operational efficiency.
- Qualifications: 3-5 years in IT support, strong Windows OS and Microsoft 365 knowledge required.
- Other info: Stable environment with excellent career growth opportunities and occasional travel.
The predicted salary is between 35000 - 40000 £ per year.
A well-established and growing international organisation operating within the environmental and sustainability sector is seeking an experienced IT Support Specialist to join its internal IT function. The business supports multi-site operations and is continuing to scale globally, with IT playing a key role in enabling growth, security, and operational efficiency.
This is a hands-on 1st and 2nd line IT Support position, supporting end users, systems, and infrastructure across multiple locations. You will work closely with external IT partners and internal stakeholders, providing day-to-day support while contributing to ongoing projects, compliance initiatives, and continuous improvement.
Key Responsibilities- Deliver first- and second-line IT support to users across the organisation.
- Install, configure, and troubleshoot hardware, software, and peripherals.
- Monitor system performance and complete routine maintenance tasks.
- Manage onboarding and offboarding, including secure device setup and data handover.
- Maintain LAN/WAN connectivity, firewalls, VPNs, and internet services.
- Administer Microsoft 365, including Intune, Entra ID, and BitLocker.
- Oversee backups, patching, updates, and cybersecurity controls.
- Support secure and resilient IT operations across all sites.
- Maintain accurate ticketing records, documentation, and audit evidence.
- Manage IT asset registers and software licensing.
- Ensure compliance with internal IT policies, GDPR, and security standards.
- Act as the internal point of contact with MSPs and third-party vendors.
- Support IT-related projects, including business systems and platforms.
- Assist with ISO27001 and Cyber Essentials audits and staff awareness activities.
- Create simple user guides and deliver basic IT training.
- Proactively identify improvements to systems, processes, and security posture.
- Degree or diploma in IT, Computer Science, or related discipline (or equivalent experience).
- 3-5 years' experience in a similar IT support or infrastructure-focused role.
- Strong knowledge of Windows OS, Microsoft 365, and IT security fundamentals.
- Experience supporting networks, endpoints, and remote users.
- Excellent communication skills and a proactive, solutions-focused mindset.
- Comfortable working independently in a multi-site environment.
- Exposure to ISO27001 and Cyber Essentials is desirable.
- IT certifications are advantageous.
- Clean driving licence and passport preferred; occasional travel required.
- Private Health Insurance (employee, partner, and children up to age 25) after qualifying period.
- Death in Service Life Insurance.
- 30 days' annual leave.
- Ongoing training and career development.
- Stable, supportive environment within a growing international organisation.
IT Specialist in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle user queries. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it shows you're proactive and keen to be part of our growing team.
We think you need these skills to ace IT Specialist in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Specialist role. Highlight your relevant experience, especially in 1st and 2nd line support, and don’t forget to mention any specific skills with Windows OS and Microsoft 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background aligns with our mission at StudySmarter. Keep it concise but impactful!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love seeing candidates who can think on their feet and come up with solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows OS and Microsoft 365. Be ready to discuss how you've tackled IT support issues in the past, as well as any experience with networks and cybersecurity. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Communication Skills
As an IT Support Specialist, you'll need to communicate clearly with both tech-savvy users and those who might struggle with technology. Prepare examples of how you've successfully explained complex IT concepts to non-technical staff. This will demonstrate your ability to bridge the gap between IT and end-users.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life IT support scenarios. Think about how you would handle common issues like system outages or user access problems. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Research the Company and Its Goals
Familiarise yourself with the company's mission in the environmental and sustainability sector. Understanding their goals will allow you to tailor your answers to show how your skills can contribute to their growth and operational efficiency, especially as they expand into the USA.
