At a Glance
- Tasks: Lead IT services and drive digital transformation in a prominent charity.
- Company: Join a leading non-profit organisation making a real difference.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on people leadership and continuous improvement.
- Why this job: Be at the forefront of digital change that impacts frontline services.
- Qualifications: 3+ years managing IT teams and experience in project management.
The predicted salary is between 55000 - 65000 £ per year.
MCS Group has a permanent position available for an IT Manager in Belfast. This hands-on technical leadership role will join a prominent all-island charity and social enterprise, working within their Digital & Technology department. You will combine operational oversight, people management, and overall operational accountability for service performance, working closely with senior leadership to support organisational goals and deliver digital transformation. You will use your existing technical skill set to own the entire design, transition, operation, and improvement lifecycle for all IT services across the organisation. This is an exciting opportunity to work with a leading regional non-profit body, offering high-level strategy exposure and the chance to drive digital change that directly impacts frontline services.
Key Responsibilities
- The post holder will act as the responsible owner for leading and delivering end-to-end IT services.
- Service Ownership & Operations: Leading the IT Service Desk to deliver consistent incident, request, problem, and change management processes across 1st-3rd line tickets.
- Microsoft 365, Identity & Endpoint: Providing operational ownership of the M365 tenancy (Teams, SharePoint, Exchange Online, Power Platform), ensuring strong security governance and smooth adoption.
- Cyber & Information Security: Maintaining ongoing compliance with Cyber Essentials Plus and supporting ISO 27001 audit and implementation frameworks.
- Projects & Change Delivery: Leading and overseeing the delivery of IT projects and changes, contributing directly to the wider Digital Transformation Programme to consolidate or replace legacy systems.
- Supplier & Financial Management: Managing assigned IT suppliers and managed service providers to ensure cost control, contract compliance, and value for money, while inputting into operational budgets and procurement.
- People Leadership: Coaching and developing a high-performing, customer-focused IT team by setting clear objectives, holding regular performance reviews, and addressing skills gaps.
A relevant third-level ICT qualification or equivalent. A minimum of 3 years managing an IT Team and IT Service Desk. Proven experience in managing complex projects in line with set timescales. Demonstrable experience of ICT governance and management of an organisation's security procedure and posture. Experience of managing relationships with both internal and external stakeholders, alongside a commitment to continuous IT service improvement. M365 admin, Cyber Security, Device management, SharePoint, or SaaS admin. A full current driving licence and access to a car is essential, along with valid Business Insurance for the role (reasonable adjustments will be considered for applicants with a disability who cannot hold a licence).
Core Competencies (To be assessed at interview)
- Clarity of Purpose & Customer Service Focus
- Results Delivery & Commitment to Excellence
- Strategic Leadership & Team/Partnership Working
- Effective Communication & Ongoing Commitment to Development
What's on Offer:
- Salary: £39-£46,000/y + Benefits
- Hours: 37.5 Hours/Week
- Flexible Working
To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Corey Hillis, Specialist Temporary Recruiter, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
IT Manager/in (m/w/d) in Belfast employer: MCS Group
MCS Group is an exceptional employer, offering a dynamic work environment where technical expertise meets customer service excellence. With a strong commitment to employee growth, comprehensive training, and a supportive team culture, this role as a Field Telecoms Engineer provides the opportunity to work on critical infrastructure projects while enjoying the benefits of a competitive salary and company vehicle. Located in Northern Ireland, MCS fosters a diverse and inclusive workplace, ensuring that every team member can thrive and contribute meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager/in (m/w/d) in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MCS Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MCS Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MCS Group!
✨Direct Apply to MCS Group
Let's not forget to apply directly through the MCS Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager/in (m/w/d) in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MCS Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MCS Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MCS Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
