ICT Senior Field Support Engineer in Belfast

ICT Senior Field Support Engineer in Belfast

Belfast Full-Time 45000 - 50000 € / year (est.) Home office (partial)
MCS Group

At a Glance

  • Tasks: Lead the design and support of complex ICT infrastructure while mentoring fellow engineers.
  • Company: Join a stable team in a leading tech company focused on high-level IT security.
  • Benefits: Competitive salary, car allowance, and opportunities for professional development.
  • Other info: Flexible hours with overtime and a supportive environment for your growth.
  • Why this job: Make a real impact in ICT while enjoying a mix of remote and field work.
  • Qualifications: Experience with Microsoft stack, VMware, and a clean driving license required.

The predicted salary is between 45000 - 50000 € per year.

Following continued commercial success, they are seeking a technically-minded and proactive Senior ICT Engineer to join their dedicated infrastructure team. This isn't just a maintenance role; it is a position for a technical lead who enjoys designing, implementing, and supporting complex ICT infrastructure.

Requirements:

  • Technical Expertise: Significant experience with a Microsoft-based stack, including Office 365, SharePoint, and the Microsoft Security Suite (Defender).
  • Virtualisation & Infrastructure: Proficiency in managing VMware-based data centres for customer applications, live servers, and backups. Experience operating within formal IT structures and accreditations such as Cyber Essentials Plus and ISO (ISO9001 and ISO27001).
  • Driving License: A full, clean, current motor vehicle driving license is required for essential field work and site visits.
  • Flexibility: Willingness to undertake overtime and participate in a 24-hour call-out rota as required.
  • Infrastructure & Estate Management: Leading the design, implementation, and maintenance of Atlas and customer ICT applications.
  • User Support: Managing end-users, desktops, user changes, and general technical support desk duties.
  • Project Delivery: Driving upgrade and migration projects effectively to achieve agreed goals and targets.
  • Security & Maintenance: Responsible for patching, implementing antivirus policies, and managing backups.
  • Mentorship: Providing a technical lead for the ICT product portfolio and supporting other engineers where applicable.

This is a permanent opportunity to join a stable team where your expertise will directly influence the quality of service provided to organisations requiring high-level IT security and infrastructure. While much can be managed remotely, you will have the variety of field-based work when needed.

What's on Offer:

  • Salary: Β£45,000 - Β£50,000 + Car Allowance
  • Position: Full-time, Permanent.
  • Location: Field Based (HQ in Belfast)
  • Professional Development: Responsibility for your own professional growth within a supportive environment.

MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Skills: Infrastructure Design, Technical Leadership, Solution Consulting, Systems Maintenance

Benefits: Car/ Car Allowance

ICT Senior Field Support Engineer in Belfast employer: MCS Group

Join a forward-thinking company that values technical expertise and innovation, offering a dynamic work environment for the Senior ICT Field Support Engineer role. With a strong commitment to professional development and a culture of mentorship, you will have the opportunity to lead impactful projects while enjoying the flexibility of field-based work. The company prioritises equality, diversity, and inclusion, ensuring a supportive atmosphere where your contributions directly enhance the quality of service provided to clients.

MCS Group

Contact Detail:

MCS Group Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land ICT Senior Field Support Engineer in Belfast

✨Tip Number 1

Network like a pro! Reach out to your connections in the ICT field and let them know you're on the hunt for a Senior ICT Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Microsoft stacks, VMware, and any relevant certifications. Make it clear how your expertise can benefit their team.

✨Tip Number 3

Be flexible and open-minded! Since this role involves fieldwork and a 24-hour call-out rota, highlight your willingness to adapt and take on challenges. Employers love candidates who are ready to go the extra mile.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.

We think you need these skills to ace ICT Senior Field Support Engineer in Belfast

Technical Expertise in Microsoft-based stack
Office 365
SharePoint
Microsoft Security Suite (Defender)
VMware Management
Cyber Essentials Plus
ISO 9001

Some tips for your application 🫑

Show Off Your Technical Skills:Make sure to highlight your experience with Microsoft-based stacks, especially Office 365 and SharePoint. We want to see how you've tackled complex ICT infrastructure challenges in the past!

Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific requirements mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.

Be Clear About Your Experience:When discussing your previous roles, be clear about your responsibilities and achievements. We appreciate candidates who can articulate their contributions to project delivery and user support effectively.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at MCS Group

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of the Microsoft stack, especially Office 365 and SharePoint. Be ready to discuss how you've used these tools in past projects, as well as your experience with VMware and security protocols like Cyber Essentials Plus.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled complex ICT infrastructure challenges. Think about specific situations where you designed or implemented solutions that improved efficiency or security, and be ready to explain your thought process.

✨Demonstrate Leadership and Mentorship

Since this role involves providing technical leadership, come prepared to discuss your experience mentoring other engineers. Share stories that highlight your ability to guide teams through projects and support their professional development.

✨Be Ready for Field Work Scenarios

As the job involves field-based work, think about how you would handle site visits and customer interactions. Prepare to discuss your flexibility and willingness to participate in a call-out rota, showcasing your commitment to providing excellent user support.