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- Tasks: Be the go-to person for customer queries and support event sales.
- Company: Professional services company in Antrim with a focus on customer experience.
- Benefits: Structured training, skill development, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills while coordinating exciting events.
- Qualifications: 2-3 years of customer-facing experience with strong communication and organisation skills.
- Other info: Hybrid role offering flexibility and growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A professional services company in Antrim seeks a Customer Experience & Bookings Coordinator for a hybrid role. This position involves being the first point of contact for customer queries, providing guidance throughout the customer journey, and supporting event sales and post-event activities.
The ideal candidate brings at least 2-3 years of customer-facing experience and excels in communication and organization. This role offers structured training and the chance to develop skills in a supportive environment.
Hybrid Customer Experience & Events Coordinator in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience & Events Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Customer Experience & Events Coordinator role. Keep it concise and engaging!
✨Tip Number 3
Show off your skills! If you’ve got experience in customer service or event coordination, be ready to share specific examples of how you’ve made a difference in previous roles. Real-life stories resonate more than just listing skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Customer Experience & Events Coordinator in Belfast
Some tips for your application 🫡
Show Off Your Customer Experience Skills: Make sure to highlight your previous customer-facing roles in your application. We want to see how you've handled queries and provided support, so share specific examples that showcase your communication and organisational skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your experience aligns with the responsibilities of the Customer Experience & Events Coordinator position – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MCS Group
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Experience Skills
Since this role is all about customer experience, be ready to share specific examples from your past roles. Think of situations where you resolved customer issues or enhanced their journey. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Event Coordination Questions
Given the focus on events, brush up on your event planning knowledge. Be prepared to discuss how you've managed events in the past, including any challenges you faced and how you overcame them. Highlight your organisational skills and attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might ask about the team you'll be working with, the training process, or how success is measured in this position. It’s a great way to demonstrate your interest and engagement.
