At a Glance
- Tasks: Lead delivery across customer projects and coordinate with internal teams for successful outcomes.
- Company: Growing Belfast-based software organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid working, flexible hours, and professional development opportunities.
- Other info: Embrace a culture of equality, diversity, and inclusion.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in delivery or project management and strong communication skills.
The predicted salary is between 40000 - 55000 £ per year.
MCS Group is delighted to be working with a growing Belfast-based software organisation as they look to appoint a Delivery Manager to join their team. Operating across specialist markets and supporting customers across the UK and internationally, this business continues to invest in both its technology offering and internal capability. This appointment will play an important role in ensuring successful delivery across customer projects and change initiatives. This is a fantastic opportunity for someone who enjoys stakeholder engagement, driving delivery outcomes and working across multiple teams to make things happen.
The Role
As Delivery Manager, you'll own the delivery relationship across assigned customers and act as the key point of coordination between clients and internal teams. Working closely with Product, Engineering and Data teams, you'll ensure projects and change requests are clearly defined, prioritised effectively and delivered successfully.
Responsibilities will include:
- Acting as the primary delivery contact across a portfolio of customer accounts
- Building trusted relationships with customer stakeholders
- Translating customer requests into structured delivery plans and workstreams
- Supporting delivery planning, timelines and prioritisation activities
- Monitoring progress, dependencies and milestones across multiple initiatives
- Identifying and managing risks, blockers and escalation points
- Coordinating internal teams to ensure smooth execution and delivery
- Providing clear communication and regular updates to customers throughout the lifecycle
What You'll Bring
We're keen to speak with individuals who enjoy operating in a fast-paced environment and have experience managing stakeholders and coordinating successful delivery outcomes. You'll ideally bring:
- Experience in Delivery, Project Management, Customer Success or coordination-focused roles
- Experience working across cross-functional teams
- Strong customer-facing communication skills
- Excellent organisation and planning capability
- Confidence managing competing priorities and changing requirements
- Experience identifying and mitigating delivery risks
- Understanding of Agile and/or hybrid delivery environments
Desirable experience:
- Jira exposure
- Experience within insurance, SaaS or regulated environments
What's In It For You
- Competitive salary (£40,000-£55,000)
- Hybrid working
- Flexible working arrangements
- Continuous professional development
- Enhanced holiday allowance
- Salary sacrifice pension scheme
- Private healthcare and wellbeing support
To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Matthew Rainey at m.rain. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Delivery Manager JBLE1_NI in Belfast employer: MCS Group
MCS Group is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation meets collaboration. With a strong commitment to employee growth through continuous professional development and flexible working arrangements, team members are empowered to thrive while enjoying a competitive salary and enhanced benefits. Join a company that values diversity and inclusion, ensuring every voice is heard and every contribution is recognised.
