At a Glance
- Tasks: Lead delivery projects, coordinate teams, and engage with customers to ensure successful outcomes.
- Company: Dynamic Belfast-based software organisation focused on innovation and growth.
- Benefits: Competitive salary, hybrid working, flexible hours, and professional development opportunities.
- Other info: Embrace a culture of equality, diversity, and inclusion while enjoying excellent career growth.
- Why this job: Join a fast-paced environment and make a real impact on customer success.
- Qualifications: Experience in project management, strong communication skills, and ability to manage priorities.
The predicted salary is between 40000 - 55000 £ per year.
MCS Group is delighted to be working with a growing Belfast-based software organisation as they look to appoint a Delivery Manager to join their team. Operating across specialist markets and supporting customers across the UK and internationally, this business continues to invest in both its technology offering and internal capability. This appointment will play an important role in ensuring successful delivery across customer projects and change initiatives.
This is a fantastic opportunity for someone who enjoys stakeholder engagement, driving delivery outcomes and working across multiple teams to make things happen.
The Role: As Delivery Manager, you'll own the delivery relationship across assigned customers and act as the key point of coordination between clients and internal teams. Working closely with Product, Engineering and Data teams, you'll ensure projects and change requests are clearly defined, prioritised effectively and delivered successfully.
Responsibilities will include:
- Acting as the primary delivery contact across a portfolio of customer accounts
- Building trusted relationships with customer stakeholders
- Translating customer requests into structured delivery plans and workstreams
- Supporting delivery planning, timelines and prioritisation activities
- Monitoring progress, dependencies and milestones across multiple initiatives
- Identifying and managing risks, blockers and escalation points
- Coordinating internal teams to ensure smooth execution and delivery
- Providing clear communication and regular updates to customers throughout the lifecycle
What You'll Bring: We're keen to speak with individuals who enjoy operating in a fast-paced environment and have experience managing stakeholders and coordinating successful delivery outcomes. You'll ideally bring:
- Experience in Delivery, Project Management, Customer Success or coordination-focused roles
- Experience working across cross-functional teams
- Strong customer-facing communication skills
- Excellent organisation and planning capability
- Confidence managing competing priorities and changing requirements
- Experience identifying and mitigating delivery risks
- Understanding of Agile and/or hybrid delivery environments
Desirable experience:
- Jira exposure
- Experience within insurance, SaaS or regulated environments
What's In It For You: Competitive salary (£40,000-£55,000), Hybrid working, Flexible working arrangements, Continuous professional development, Enhanced holiday allowance, Salary sacrifice pension scheme, Private healthcare and wellbeing support.
MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Delivery Manager in Belfast employer: MCS Group
MCS Group is an exceptional employer, offering a dynamic work environment in Belfast that fosters collaboration and innovation. With a strong commitment to employee growth through continuous professional development and flexible working arrangements, the company prioritises a healthy work-life balance while ensuring competitive salaries and enhanced benefits. Join a team that values diversity and inclusion, where your contributions directly impact customer success and project delivery.
