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- Tasks: Install and support telecom solutions while engaging with diverse customers.
- Company: Join a leading communications provider with a focus on innovation.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Flexible working hours with a 24-hour call-out rota.
- Why this job: Be part of a team managing critical infrastructure and develop your technical skills.
- Qualifications: Open to all experience levels; a driving license is essential.
The predicted salary is between 32000 - 40000 £ per year.
MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands-on, technically-minded individual to join their dedicated team of four as a Field Telecoms Engineer. This is a field-active position involving a mix of desk-based support and on-site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones.
Requirements:
- Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products.
- Service Mindset: Ability to provide day-to-day support for infrastructure and diverse customers.
- Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001).
- Driving License: A full, current driving license is essential to fulfil the requirements of this role.
- Flexibility: Being part of a 24-hour call-out rota is required to assist other engineers and maintain customer service levels.
Your Responsibilities:
- Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites.
- Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks.
- Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products.
- Documentation: Completing required reporting and time management documentation within agreed time frames.
- Logistics: Planning and organising travel and accommodation requirements for site visits as needed.
Why This Role? This company manages critical infrastructure. You will be ramped up to handle enterprise-style customers, offering a genuine path for professional development and technical longevity; however, previous enterprise experience is highly desirable.
What's on Offer:
- Salary: £32,000 - £40,000 | Depending on Experience
- Position: Full-time, Permanent.
- Vehicle: Company vehicle provided or an allowance for a personal vehicle.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided. All conversations will be treated in the strictest of confidence. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same; MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Skills: Enterprise VoIP, Network Engineering, Field Installation, Field Engineer, Customer Setup
Benefits: Car Allowance
Communications Engineer in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Engineer in Belfast
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field telecoms engineering. Think about scenarios where you've demonstrated your technical skills and service mindset, as these will be key in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Communications Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Communications Engineer role. Highlight any relevant technical experience, especially in telecoms or data networks, to catch our eye!
Show Your Service Mindset: In your application, emphasise your ability to provide excellent customer support. We love candidates who can demonstrate a service-oriented approach, so share examples of how you've helped customers in the past.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your enthusiasm for the role and why you're a great fit without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at MCS Group
✨Know Your Tech
Brush up on your technical knowledge related to telecoms and data networks. Familiarise yourself with common systems and solutions that the company uses, as well as any recent advancements in the field. This will show your genuine interest and readiness to dive into the role.
✨Show Your Service Mindset
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to solve a problem or support a client. This will demonstrate your ability to maintain a service-oriented approach, which is crucial for this position.
✨Understand Compliance
Get to grips with ISO9001 and ISO27001 standards, as these are key to the company's operations. Be ready to discuss how you can adhere to strict policies and procedures, and why compliance matters in a technical environment. This shows you're serious about maintaining high standards.
✨Plan for Flexibility
Since the role involves being part of a 24-hour call-out rota, think about how you can manage your time and commitments effectively. Be prepared to discuss your availability and willingness to adapt to the demands of the job, which will highlight your commitment to the team and customers.