At a Glance
- Tasks: Provide first-line support for application queries and ensure systems run smoothly.
- Company: Join MCS Group, a leading recruitment agency with a commitment to diversity.
- Benefits: Competitive salary of £28,000 and an 11-month contract in Belfast.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the go-to person for problem-solving and make a real impact on business processes.
- Qualifications: Understanding of business processes and experience with ERP systems like SAP.
The predicted salary is between 28000 - 28000 € per year.
MCS Group is looking for an Application Support Analyst to join a busy business support function on an 11-month contract. This role is ideal for someone with a strong understanding of business processes and systems (such as SAP or similar ERP platforms), who enjoys problem-solving, working with data, and supporting colleagues across the organisation. A formal IT background is not essential; this role would suit someone who understands how a business operates and can quickly get to grips with systems and processes.
The Role
- Act as a key point of contact for application-related queries, providing first-line support to users, investigating issues, and ensuring systems and data are operating effectively.
- Manage user access, system administration and ongoing maintenance.
- Monitor and maintain data accuracy, ensuring strong data governance.
- Support batch jobs, system interfaces and integrations.
- Work with development teams and third parties to deliver system improvements.
- Maintain helpdesk records and contribute to process documentation.
- Support user training and adoption of systems.
- Identify risks, trends and opportunities through data analysis.
The Person
- Good understanding of core business processes (e.g. sales, purchasing, logistics or finance).
- Experience using SAP or similar ERP systems (from a user perspective).
- Strong attention to detail and confidence working with data.
- Ability to learn new systems and processes quickly.
- Strong communication and stakeholder engagement skills.
- A background in FMCG or operational environments would be desirable but not essential.
Duration: 11 months
Salary: £28,000 per annum
Location: Belfast - Please note, in-office working is required.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Jill Johnston, Head of IT Contracts, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Not all agencies are the same. MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Application Support Analyst (FTC) JBLE1_NI in Belfast employer: MCS Group
MCS Group is an excellent employer, offering a supportive and inclusive work culture in the heart of Belfast. With a strong commitment to employee growth and development, we provide opportunities for training and skill enhancement, ensuring that our team members thrive in their roles. Our focus on equality, diversity, and inclusion, combined with a collaborative environment, makes MCS Group a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst (FTC) JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company inside out! Research MCS Group and understand their values, culture, and the specifics of the Application Support Analyst role. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the job description, especially around problem-solving and data management. Practise articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Application Support Analyst (FTC) JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight any experience with business processes, data handling, or ERP systems like SAP to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how your background makes you a great fit. Be sure to mention your problem-solving skills and any relevant experiences.
Showcase Your Communication Skills:Since this role involves supporting colleagues and engaging with stakeholders, make sure to demonstrate your strong communication skills in your application. We want to see how you can effectively convey information and support others!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at MCS Group
✨Know Your Systems
Make sure you brush up on your knowledge of SAP or similar ERP systems. Familiarise yourself with common issues users face and how to resolve them. This will show that you can hit the ground running and provide effective first-line support.
✨Understand Business Processes
Since this role requires a good understanding of core business processes like sales, purchasing, and logistics, take some time to review these areas. Be ready to discuss how these processes work and how they relate to the systems you'll be supporting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your analytical skills and how you've used data to identify trends or opportunities. This will demonstrate your ability to investigate issues effectively.
✨Engage with Stakeholders
Communication is key! Think about how you've engaged with colleagues or stakeholders in the past. Be prepared to discuss how you would support user training and adoption of systems, as well as how you would manage user access and system administration.
