Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and monitor trading applications, ensuring stability and performance.
- Company: Join a global market infrastructure team with a focus on technology.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Why this job: Be part of a crucial team that impacts trading systems and operations.
- Qualifications: Experience with Windows Server, Unix/Linux, SQL, and scripting languages.
- Other info: Collaborate with engineers and developers in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
An opportunity to join an experienced technology team supporting business-critical trading applications within a large, global market infrastructure environment. This role sits within a Level 2 Application Support function, focused on the implementation, monitoring, and support of electronic trading systems. It is a business-facing position, working closely with Engineering, QA, Development, and operational teams to ensure the stability and performance of core trading platforms. The successful candidate will support day-to-day operations, contribute to system improvements and automation, and follow established ITIL processes for Incident, Change, Request, and Problem Management.
Role Overview
You will be responsible for providing Level 2 support for trading applications across production and non-production environments. The role involves incident troubleshooting, system monitoring, application deployment, and documentation, working under the technical direction of senior engineers and developers. Strong communication skills are important, as you will maintain internal customer relationships and participate in meetings relating to production issues, scheduled changes, and upcoming projects.
Key Responsibilities
- Monitor trading applications and system environments to ensure availability and performance
- Act as second-line support for incidents and requests escalated from the business
- Support application installations, upgrades, bug fixes, and enhancements in line with documented procedures
- Build and maintain trading applications with required third-party tools across staging and production environments
- Develop scripts using PowerShell, Bash, Perl, and SQL to automate installation, monitoring, and data collection
- Produce and maintain technical documentation, including runbooks and troubleshooting guides
- Participate in incident calls, change discussions, and project-related meetings
- Manage changes through the full Change lifecycle, including documentation and approvals
- Manage ticket queues and contribute to Incident and Problem Management processes
- Operate in line with ITIL best practices for Change, Incident, Request, and Problem Management
Experience & Skills
Essential
- Experience supporting Windows Server environments
- Strong Unix / Linux skills (power-user level)
- SQL experience, including T-SQL and SQL Server Management Studio
- Working knowledge of networking tools (e.g. SSH, SFTP, traceroute)
- Scripting experience (PowerShell, Bash, Perl)
- Understanding of Change Management processes
- Experience with monitoring and observability tooling
- Strong knowledge of ITIL-based support models
- Strong analytical, troubleshooting, and documentation skills
- Experience deploying and supporting enterprise applications
Desirable
- Experience with automation tools such as Ansible, Jenkins, or TFS
- Knowledge of HTML, JavaScript, and CSS
- Broader database and SQL experience
Application Support Analyst in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in Belfast
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its tech stack, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your skills! If you’ve got experience with scripting or monitoring tools, consider creating a small project or demo to share during interviews. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Application Support Analyst in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with Windows Server, Unix/Linux, and any relevant scripting skills. We want to see how your background fits with our needs!
Show Off Your Communication Skills: Since this role involves working closely with various teams, it's crucial to showcase your strong communication skills. Use examples in your application that demonstrate how you've effectively collaborated with others in past roles.
Detail Your Technical Skills: Be specific about your technical skills, especially around SQL, monitoring tools, and ITIL processes. We love seeing candidates who can clearly articulate their expertise and how it relates to supporting trading applications.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server environments, Unix/Linux systems, and SQL. Be ready to discuss your experience with these technologies in detail, as they are crucial for the Application Support Analyst role.
✨Show Off Your Scripting Skills
Prepare to talk about your scripting experience with PowerShell, Bash, or Perl. Consider bringing examples of scripts you've written that have automated tasks or improved processes, as this will demonstrate your hands-on expertise.
✨Communicate Like a Pro
Since this role involves working closely with various teams, practice articulating your thoughts clearly. Think about how you would explain technical issues to non-technical stakeholders, as strong communication skills are key to maintaining internal customer relationships.
✨Familiarise Yourself with ITIL Processes
Review the ITIL best practices related to Change, Incident, Request, and Problem Management. Be prepared to discuss how you've applied these processes in previous roles, as understanding them will be essential for success in this position.
