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For Companies At a Glance
- Tasks: Provide end-to-end technical support for diverse users and manage infrastructure.
- Company: Major transport body in Belfast with a focus on public service efficiency.
- Benefits: Industry-leading pension, free travel for family, hybrid working, and flexi-time.
- Why this job: Join a high-impact team and make a difference in essential public services.
- Qualifications: NVQ Level 3 in IT or Business, plus 2 years of relevant experience.
- Other info: Comprehensive benefits package and excellent career growth opportunities.
The predicted salary is between 30965 - 33393 £ per year.
We're partnering with a major transport body in Belfast to recruit an IT Technician for their integrated Information Services team. This is a fantastic opportunity for a technically minded professional to take ownership of a broad infrastructure environment, ranging from corporate hardware to bespoke ticketing and CCTV systems. This role is ideal for someone who enjoys variety. You will be part of a small, high-impact team where your work directly affects the efficiency of essential public services.
The Opportunity
- Provide end-to-end technical support for a diverse user base.
- Infrastructure Support: Installing and maintaining desktops, laptops, smartphones, tablets, and peripherals.
- Network & Systems: Supporting data/voice networks and Microsoft Office applications.
- Service Management: Coordinating the Service Desk, assigning priorities, and resolving complex queries.
- Security & Assets: Managing hardware registers and implementing anti-virus and security policies.
- User Onboarding: Setting up new accounts and providing basic training on corporate applications.
Candidate Requirements
- To be successful in this role, you must be a strong communicator with a methodical approach to problem-solving.
- Essential: NVQ Level 3 or equivalent in IT or a Business-related subject. 2 years of professional experience managing computer hardware and operating systems. Strong proficiency in Microsoft Office products.
- Highly Desirable: A full UK driving licence and access to a car for site visits. Experience with corporate networks (LAN/WAN). Excellent organisational skills and the ability to handle shifting priorities.
Package:
- This position offers one of the most comprehensive benefits packages currently available:
- Pension: Industry-leading 19% employer contribution.
- Travel: Free travel for the employee and their spouse, plus free travel for children and dependants outside of term time.
- Working Hours: A standard 36-hour working week with no on-call requirements.
- Duration: A fixed-term 2-year contract.
- Salary: £30,965 - £33,393/yr.
To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Corey Hillis, Specialist Temporary Recruiter, at MCS Group +442890 490904. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles www.mcsgroup.jobs.
Please Note that shortlisted candidates must provide copies of their qualifications at the interview stage. This position may be subject to a Basic Access NI check. A criminal record will not necessarily be a bar to obtaining the position. This will be considered in line with Access NI code of practice & MCS Group's Access NI policies.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. All conversations will be treated in the strictest of confidence.
27 Jan 2026 BBBH62461 IT Technician £30965 - £33393.00 per annum + Hybrid Working, Flexi-Time, [...] in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 27 Jan 2026 BBBH62461 IT Technician £30965 - £33393.00 per annum + Hybrid Working, Flexi-Time, [...] in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical prowess and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT support. Think about how you would handle specific technical issues or user queries, as this will help you stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace 27 Jan 2026 BBBH62461 IT Technician £30965 - £33393.00 per annum + Hybrid Working, Flexi-Time, [...] in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Technician role. Highlight your technical support experience and any relevant qualifications, like your NVQ Level 3 in IT. We want to see how you can contribute to our team!
Showcase Your Communication Skills: Since this role involves supporting a diverse user base, it's crucial to demonstrate your strong communication abilities. Use examples in your application that show how you've effectively resolved issues or trained users in the past. We love a good communicator!
Be Methodical in Your Approach: The job requires a methodical approach to problem-solving, so make sure to mention specific instances where you've tackled complex queries or managed priorities effectively. We appreciate candidates who can think critically and stay organised!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we’re always on the lookout for passionate individuals to join our team!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the hardware and software mentioned in the job description. Be ready to discuss your experience with desktops, laptops, and Microsoft Office products, as well as any specific systems you've worked with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex queries or resolved issues in previous roles. This is crucial for demonstrating your methodical approach to problem-solving, which is a key requirement for this position.
✨Communicate Clearly and Confidently
As a strong communicator, you'll need to convey your ideas effectively. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't as tech-savvy. This will show that you can bridge the gap between technology and user needs.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview. Think about how you would handle user onboarding or manage service desk priorities. Being able to demonstrate your thought process in real-time will impress the interviewers.
