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- Tasks: Lead and scale a high-performing service function in a fintech environment.
- Company: Join a high-growth fintech organisation with a focus on innovation.
- Benefits: Competitive salary up to £55,000, hybrid working, and career development opportunities.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: Experience in operational leadership and strong stakeholder management skills.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 50000 - 55000 £ per year.
MCS Group is working with one of their closest clients as they embark on an exciting period of growth. We are looking for an experienced Manager to lead and scale a high-performing, client-facing service function within a high-growth fintech organisation. Reporting directly to the COO, this role combines operational leadership, people management & leadership, and service delivery for a high profile client base. You will be responsible for end-to-end delivery, forecasting and resource planning, continuous improvement, and ensuring outstanding outcomes for clients and teams alike.
This is an exciting senior leadership role for someone who thrives in complex, high-change environments, enjoys working closely with clients and internal stakeholders, and has a strong track record of building scalable, efficient operations.
What you will be responsible for:
- Leading operational delivery across multiple teams, ensuring consistent service excellence
- Owning forecasting, capacity planning, KPIs and service delivery models
- Driving continuous improvement through process optimisation, automation and AI
- Acting as the senior escalation point for clients and stakeholders
- Developing and coaching managers and future leaders
- Partnering closely with Product, Technology, Commercial and Support teams
What we are looking for:
- You will have operational leadership experience in a technology, consulting, financial or regulated services environment
- Strong financial numerical literacy, with the ability to interpret complex information and data
- Proven experience leading managers and scaling teams
- Deep understanding of forecasting, resource planning and service delivery
- Commercially astute, delivery-focused and calm under pressure
- Excellent stakeholder management and communication skills
Location: Hybrid working, with a minimum of 3 days per week on-site in Belfast
Salary: Up to £55,000 plus benefits.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles.
All conversations will be treated in the strictest of confidence.
27 Jan 2026 BBBH62383 Team Manager - RegTech £50000.00 - £55000.00 per annum Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 27 Jan 2026 BBBH62383 Team Manager - RegTech £50000.00 - £55000.00 per annum Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and operational expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of exciting roles that could be just what you’re looking for. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace 27 Jan 2026 BBBH62383 Team Manager - RegTech £50000.00 - £55000.00 per annum Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational leadership experience and any relevant achievements in fintech or regulated services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in previous positions.
Showcase Your Numbers Skills: Since the role requires strong financial numerical literacy, don’t shy away from showcasing your ability to interpret complex data. Mention any tools or methodologies you’ve used to drive forecasting and resource planning.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Since the role requires strong financial numerical literacy, brush up on your ability to interpret complex data. Be prepared to discuss specific examples where you've successfully managed forecasting and resource planning in previous roles.
✨Showcase Your Leadership Style
This position is all about operational leadership and people management. Think of instances where you've developed and coached managers or led teams through change. Share these stories to demonstrate your capability in building scalable operations.
✨Understand the Client Perspective
As a senior escalation point for clients, it's crucial to show that you can empathise with their needs. Prepare to discuss how you've previously ensured outstanding outcomes for clients and how you handle high-pressure situations while maintaining service excellence.
✨Collaborate Across Functions
The job involves partnering closely with various teams. Highlight your experience in working with Product, Technology, and Support teams. Be ready to explain how you’ve driven continuous improvement through collaboration and process optimisation.
