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- Tasks: Support Learning & Development with admin tasks and innovative training material creation.
- Company: Join a forward-thinking organisation focused on enhancing performance through learning.
- Benefits: Earn up to £16.38 per hour, enjoy 37 days annual leave, and flexible working hours.
- Why this job: Make a real impact in L&D while developing your skills in a dynamic environment.
- Qualifications: HNC-level qualification or GCSEs with relevant experience in L&D or administration.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
Ready to make a real impact on organisational performance? As an integral member of the Learning and Development team, provide a professional and customer focused administrative and front of house service to the L&D Centre, to support corporate objectives and those of the Service Support Directorate.
The role includes:
- Providing guidance, support & training for L&D activities and the application of L&D Policies and Procedures.
- Working with subject matter experts in reviewing training materials and supporting the development of new materials in line with National Operational Guidance/ National Occupational Standards and other legislative requirements.
- Finding innovative ways to translate ideas into the LMS system.
- Acting as a first point of contact for all internal and external enquiries relating to operational Learning & Development support.
- Providing support and guidance to the L&D function in the development of digital learning content and effective use of learning technologies.
- Creating, collating and producing web-based and online training materials, using complex software.
- Ensuring continued and effective working relationships with key internal and external stakeholders.
- Dealing with queries from L&D contract providers, recording contract expenditure, initiating purchase orders, and managing invoices and credits.
Administration tasks include:
- Providing a high level of customer service through effective communication, taking ownership of customer queries, complaints and issues.
- Providing a professional reception and front of house service for LDC.
- Ensuring the accurate and timely production of relevant management information and reports.
- Providing professional administrative support for meetings and events.
- Assisting in the preparation of responses to complaints and information requests.
- Ensuring all activities in support of L&D Interventions are completed to the highest professional standard.
- Creating and updating resources to train and support learners.
- Maintaining version control index of training materials and ensuring compliance with guidelines.
- Undertaking a helpdesk function dealing directly with and resolving L&D queries.
Learning & Management Systems responsibilities include:
- Ensuring data held within LMS is accurate and up to date.
- Managing the security and use of training records in line with GDPR regulations.
- Providing troubleshooting assistance for users regarding LMS and system functionality.
- Collaborating and networking with colleagues and stakeholders to promote partnership working.
- Engaging with internal stakeholders to ensure that the LMS takes advantage of emerging technology.
- Taking a lead role in the design and development of training programs.
- Providing training for staff on LMS implementation.
- Monitoring and reviewing the effectiveness of learning solutions.
- Managing and supporting all areas of the LMS.
- Assisting with the development of LMS and integration with existing and new systems.
The Person: As the successful candidate you will have the following background and experience:
- Possess a HNC-level qualification in a relevant subject (e.g. business administration, IT, Multimedia) AND at least two years' experience in a Learning & Development/Administrative role.
- OR possess 5 GCSEs at Grade C or above (or equivalent) to include English and Maths AND at least five years' experience in a Learning & Development/Administrative role.
What's in it for you?
- Hourly rate of £16.38
- Fantastic annual leave allowance (37 days)
- Flexi time
- On-site parking
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Grace Fleming, Divisional Lead - Public Sector.
MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
14 Dec 2025 BBBH61816 Learning & Development Administrator Up to £16.38 per hour Cookstown in Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14 Dec 2025 BBBH61816 Learning & Development Administrator Up to £16.38 per hour Cookstown in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the Learning & Development field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its L&D initiatives. Show them you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 14 Dec 2025 BBBH61816 Learning & Development Administrator Up to £16.38 per hour Cookstown in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Learning & Development role. Highlight relevant experience and skills that match the job description, like your admin skills and any L&D experience you've got.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about L&D and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Tech Savvy: Since this role involves working with Learning Management Systems, mention any tech skills or experience you have with similar systems. We love innovative thinkers who can help us improve our processes!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MCS Group
✨Know Your Stuff
Make sure you’re familiar with the Learning & Development policies and procedures. Brush up on the latest trends in digital learning and LMS technologies, as this role heavily involves them. Being able to discuss these topics confidently will show your genuine interest and expertise.
✨Showcase Your Communication Skills
Since this role requires a high level of customer service and communication, prepare examples of how you've effectively handled queries or complaints in the past. Think about times when you’ve collaborated with stakeholders or provided support to colleagues, as these experiences will be valuable to highlight.
✨Be Ready to Discuss Innovation
The job mentions finding innovative ways to translate ideas into the LMS system. Come prepared with examples of how you’ve used creativity in previous roles, whether it’s developing training materials or improving processes. This will demonstrate your ability to think outside the box.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the L&D team’s current projects or challenges they face. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
