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- Tasks: Manage housing services, support tenants, and ensure compliance with regulations.
- Company: Join a leading third sector organisation committed to community welfare and tenant engagement.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a real impact in the community while gaining valuable experience in housing management.
- Qualifications: Relevant housing experience, proficiency in Microsoft Office, and a valid UK driver's license required.
- Other info: This is a long-term temporary role with potential for extension; evening and weekend work may be needed.
The predicted salary is between 25000 - 33360 £ per year.
MCS Group is currently working in partnership with a leading third sector organisation to recruit a Housing Officer on a long-term temporary contract (6 months with the view to extension). Excellent hourly rate – £17.34 ph + benefits.
The Role:
- Deliver a comprehensive housing management service, ensuring compliance with tenancy conditions, addressing anti-social behaviour, and promoting tenant engagement through forums and events.
- Allocate properties efficiently in line with procedures, liaising with the Northern Ireland Housing Executive and minimising void losses.
- Manage rent arrears, tenant charges, and suspected tenancy fraud, referring complex cases to the Housing Manager and working alongside the Welfare Advice Officer to support financial inclusion.
- Conduct property inspections, manage maintenance requests, monitor health and safety standards, and collaborate with development teams on new housing schemes.
- Respond to telephone and face-to-face enquiries, ensure data protection compliance, conduct accompanied viewings, sign up new tenants, and provide guidance on housing and benefit legislation.
- Supervise Community Assistants, assist with staff training and induction, review policies and procedures, and support continuous improvement of tenant services.
- Represent the organisation internally and externally, participate in reviews and training, and maintain flexibility to undertake other duties as required, including occasional evening and weekend work.
The Person:
- Relevant experience working within a housing environment.
- Experience working in voids, allocations, debt recovery, and dealing with anti-social behaviour.
- Proficiency in Microsoft Office applications.
- Experience using a Housing Management computerised management information system.
- Hold a valid UK driver\’s license.
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Zachery Downes, specialist recruitment consultant at MCS Group. Contact via 02896935501 or z.downes@mcsgroup.jobs.
MCS Group is committed to Equality, Diversity, and Inclusion for all. We are the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability requiring reasonable adjustments during the recruitment process, please contact us, and we will endeavour to facilitate your request.
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
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21 Jul 2025 BBBH59023 Housing Officer Up to £33360 per annum Belfast employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 21 Jul 2025 BBBH59023 Housing Officer Up to £33360 per annum Belfast
✨Tip Number 1
Familiarise yourself with the local housing regulations and policies in Northern Ireland. Understanding the specific laws and guidelines will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in similar roles. Attend local housing forums or community events to make connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios related to anti-social behaviour and tenant engagement during your interview. Having specific examples ready will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research MCS Group and their values, particularly their commitment to equality, diversity, and inclusion. Being able to align your personal values with theirs can set you apart as a candidate who truly fits their organisational culture.
We think you need these skills to ace 21 Jul 2025 BBBH59023 Housing Officer Up to £33360 per annum Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, particularly in areas like voids, allocations, and debt recovery. Use specific examples to demonstrate your skills in dealing with anti-social behaviour and tenant engagement.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Housing Officer role. Emphasise your understanding of tenancy conditions, property inspections, and your ability to manage rent arrears effectively.
Highlight Relevant Skills: In your application, showcase your proficiency in Microsoft Office and any experience with Housing Management systems. Mention your valid UK driver's license as it is a requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MCS Group
✨Know Your Housing Regulations
Familiarise yourself with the relevant housing legislation and tenancy conditions. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively managed issues like anti-social behaviour or rent arrears in the past. This will highlight your experience and ability to handle challenging situations.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate with various stakeholders. Practice articulating your thoughts clearly and consider how you would handle face-to-face enquiries or tenant engagement.
✨Highlight Team Collaboration Experience
Discuss any previous experience working with teams, especially in a housing context. Mention how you've collaborated with others to improve services or resolve complex cases, as teamwork is crucial in this role.
