Head of Client Support β€” AI-Driven, Scalable Service

Head of Client Support β€” AI-Driven, Scalable Service

Full-Time No working from home possible
MCS Group | Your Specialist Recruitment Consultancy

MCS Group | Your Specialist Recruitment Consultancy is partnering with a growing software business to appoint a Head of Client Support. This senior role shapes and scales a modern support function, blending exceptional client service with intelligent automation, operational excellence and strong people leadership.

You will own the support strategy, develop a high-performing team and build a scalable service model to support a growing enterprise client base.

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Head of Client Support β€” AI-Driven, Scalable Service employer: MCS Group | Your Specialist Recruitment Consultancy

Join a well-established Managed Service Provider in County Tyrone, where you will be part of a friendly and collaborative team that values customer service and technical excellence. With opportunities for ongoing development and exposure to Level 2 responsibilities, this role is perfect for those looking to grow their IT support career in a supportive environment. Enjoy a competitive salary and the chance to work alongside experienced engineers dedicated to your professional growth.

MCS Group | Your Specialist Recruitment Consultancy

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MCS Group | Your Specialist Recruitment Consultancy Recruitment Team