Senior Office & OperationsAdministrator(Polish & English Speaking)
Location:Office-based – near Stockley Park, Hayes (West London)
Hours:Full-time
Company:McRam Environmental
We’re looking for a reliable, highly organised Senior Office & OperationsAdministratorwho is fluent in Polish and English to support the day-to-day running of our operations office.
This is a hands-on role at the centre of the business, covering phones, scheduling, payroll support, and general administration in a fast-paced operational environment. The right person will be calm under pressure, process-driven, and dependable.
Key Responsibilities
- Managing inbound calls and office communications (English & Polish)
- Scheduling jobs and coordinating drivers, trades, and daily operations
- Supporting payroll processing and basic finance administration
- Handling confidential admin tasks and maintaining accurate records
- Acting as a senior point of contact in the office
- Supporting junior staff during busy periods
- Ensuring consistent office cover and smooth daily operations
- Escalating issues appropriately to management
Essential Requirements
- Fluent Polish and English (spoken and written)
- Proven experience in office administration or operations support
- Comfortable handling payroll and sensitive information
- Strong organisational and communication skills
- Reliable attendance and availability
- Ability to work calmly in a phone-heavy, fast-moving environment
Desirable
- Experience in logistics, construction, waste, maintenance, or similar sectors
- Familiarity with job booking systems and operational workflows
Progression Opportunity
For the right person, there is potential for long-term progression and increased responsibility, including involvement at a senior level within the business. Progression is performance- and reliability-based and developed over time.
Why Join Us
This role suits someone who values structure, responsibility, and being trusted with core operations. You’ll work closely with management in a growing business where professionalism and consistency genuinely matter.
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