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- Tasks: Manage credit control for student properties, ensuring timely rent collection and resolving payment issues.
- Company: Join MCR Property Group, a leading real estate investment and development company.
- Benefits: Enjoy a competitive salary, professional development, free gym access, and a day off for your birthday.
- Why this job: Make a difference in students' lives while developing your finance skills in a supportive environment.
- Qualifications: Experience in credit control or finance, with strong communication and record-keeping skills.
- Other info: Collaborative team culture with opportunities for growth and training on proprietary software.
The predicted salary is between 29000 - 32000 £ per year.
We are looking for an experienced Credit Controller with a skillset to manage the credit control function within our student division. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from our student tenants, maintaining accurate records, and resolving any payment discrepancies.
The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships. As part of our credit control team, you will:
- Monitor student accounts to ensure timely payment of rent and fees.
- Communicate with students regarding outstanding balances and payment schedules.
- Review and analyse tenant payment histories and identify trends or issues.
- Implement effective debt collection strategies to minimize arrears.
- Make regular phone calls to tenants who are in arrears.
- Send reminders, statements, and notices to tenants with overdue accounts.
- Initiate legal actions or escalate cases to collection agencies when necessary.
- Maintain accurate and up-to-date records of tenant accounts, payments, and correspondence.
- Prepare regular reports on the status of tenant accounts for management review.
Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. You will provide clear and courteous explanations of billing and payment matters, and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.
Qualifications
A relevant qualification in Finance, Accounting within a property arena preferred, or proven experience in property credit control or a similar role. Some knowledge of property management software and financial systems. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.
Company
MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants. As we continue to grow, we are seeking a highly motivated and detail-oriented operational, support and commercial staff.
Benefits
- Salary of £29,000 to £32,000 per annum
- Professional development opportunities
- Friendly and collaborative work environment
- Free Gym Access
- Birthdays given as a Day Off
Credit Controller - Student Properties in Manchester employer: MCR Property
Contact Detail:
MCR Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Student Properties in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join online forums to meet potential employers and get your name out there.
✨Tip Number 2
Practice your pitch! When you land that interview, be ready to showcase your skills in credit control. We suggest preparing examples of how you've successfully managed tenant accounts or resolved payment issues in the past. This will help you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll have a better chance of getting noticed by our hiring team. Plus, it’s super easy and straightforward!
We think you need these skills to ace Credit Controller - Student Properties in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and property management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Credit Controller role. Share specific examples of how you've successfully managed tenant accounts or resolved payment issues in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to engage with tenants effectively. Use clear and concise language, and don’t forget to mention any experience you have in negotiating payment plans!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at MCR Property Group!
How to prepare for a job interview at MCR Property
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed outstanding payments in the past. This shows you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively resolved tenant issues or negotiated payment plans. Be ready to demonstrate your ability to maintain positive relationships while being firm about payment deadlines.
✨Familiarise Yourself with Property Management Software
While training will be provided, having a basic understanding of property management software can give you an edge. Mention any similar systems you've used before, as this shows your adaptability and willingness to learn.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a tenant who refuses to pay. Think through your strategies for managing arrears and maintaining records, and be ready to explain your thought process clearly.
