At a Glance
- Tasks: Keep our student village running smoothly with hands-on maintenance and repairs.
- Company: Join Flow Student, a leading brand in modern student accommodation.
- Benefits: Enjoy a competitive salary, stable hours, and a supportive work environment.
- Other info: Be part of a dynamic team focused on student wellbeing and community.
- Why this job: Make a real difference in students' lives by ensuring their homes are safe and comfortable.
- Qualifications: Plumbing knowledge and general maintenance experience are essential.
- Maintenance Operative
- Reporting to: Facilities Manager
- Department: Operations / Facilities
- Working Hours: Monday to Friday, 9:00am to 5:00pm (37.5 hours per week)
Role Overview
We are looking for that special person to join our team to take on the role of Maintenance Operative with a particular bias towards having a strong plumbing knowledge.
Our Maintenance Operative plays a key role in maintaining a safe, well presented and fully operational environment for students at Parham Student Village, part of the Flow Student portfolio.
This role is responsible for delivering high quality day to day maintenance across the property, ensuring that the building, rooms, communal areas and services are kept in excellent condition.
The maintenance operative will support the operational team by responding quickly to maintenance requests.
An important part of the role is focusing on completing Planned Preventative Maintenance (PPM’s) and assisting with compliance checks, this will be a large proportion of the role.
Working closely with the Facilities Manager, the role also contributes to the wider resident experience.
We are particularly interested in hearing from someone with Plumbing qualifications or experience.
In student accommodation, maintenance is not only about fixing issues but about ensuring residents feel supported and that their home functions smoothly and safely.
The successful candidate should also have practical experience in general maintenance and a can do attitude with a willingness to learn and help out.
Key Responsibilities
- Maintenance & Repairs
- Carry out day to day reactive maintenance across the property including bedrooms, kitchens, bathrooms, corridors and communal spaces.
- Complete basic repairs relating to plumbing, electrical fittings, joinery, fixtures and fittings.
- Diagnose faults and implement effective solutions in a timely manner.
- Ensure all maintenance work is completed safely and to a high standard.
- Assist with room inspections, end of tenancy work and preparation of rooms for incoming residents.
- Planned Preventative Maintenance (PPM)
- Support the delivery of the site’s planned preventative maintenance programme.
- Carry out routine inspections of building systems including Fire Alarms, Emergency lighting, plumbing fixtures, appliances and safety equipment.
- Record completed tasks and report any compliance issues or defects to management.
- Resident Support
- Respond to resident requests in a professional and friendly manner.
- Provide practical support to residents where required, including minor adjustments or troubleshooting.
- Ensure residents feel supported and that issues are resolved efficiently.
- Health, Safety & Compliance
- Assist with regular compliance checks across the building including fire safety equipment checks, emergency lighting checks and basic water hygiene monitoring.
- Ensure all work complies with relevant health and safety regulations and always maintain safe working practices.
- Contractor Support
- Assist with the supervision of external contractors working on site and ensure contractors follow site procedures and health and safety standards.
- Support larger maintenance projects and refurbishment works where required.
- General Site Standards
- Ensure communal areas, plant rooms and service areas remain clean, safe and organised.
- Report any building defects or safety risks promptly.
- Assist with stock control for maintenance supplies and equipment.
Skills & Experience
Essential
- A background within plumbing and a good working knowledge of plumbing systems.
- Experience in general property maintenance.
- Basic technical knowledge of electrical systems.
- A strong problem solver and strong attention to detail.
- Good communication skills and ability to interact with residents professionally.
- Ability to work independently, be proactive in quieter periods and be able to manage your own daily tasks.
- A can do attitude.
Desirable
- Qualification or trade background, preferably in plumbing.
- Experience working in residential or student accommodation environments.
- Knowledge of building compliance requirements.
- Personal Attributes
- A proactive can do and hands on approach.
- Pride in maintaining high standards.
- A calm and solution focused mindset.
- A positive and resident focused attitude.
- Strong reliability and organisational skills.
- Confident with engaging with residents.
- What success looks like
- Maintenance issues resolved quickly and efficiently.
- High standards of building presentation and functionality.
- Positive feedback from residents and site management.
- Compliance checks completed accurately and on time.
- A safe and well maintained living environment across the village.
- About Flow Student
Flow Student is the national student living brand from MCR Property Group, delivering modern, well managed accommodation designed around how students live today.
Our focus is on clarity, quality and consistency, creating environments that support student wellbeing, independence and community.
At Parham Student Village, the maintenance operative will play an important role in ensuring residents enjoy a safe, comfortable and well maintained home throughout their time with us
Maintenance Operative in Canterbury employer: MCR Property
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StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Canterbury
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Operative in Canterbury
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch MCR Property's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at MCR Property. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at MCR Property
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at MCR Property.
