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- Tasks: Manage tenant journeys from enquiry to move-in, ensuring smooth and compliant processes.
- Company: Join MCR Property Group, a leading independent real estate company with a national presence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for career growth.
- Why this job: Be the key contact for tenants and make a real difference in their moving experience.
- Qualifications: Strong administrative skills and a customer-focused mindset are essential.
- Other info: Fast-paced role perfect for detail-oriented individuals who thrive on organisation and communication.
The predicted salary is between 36000 - 60000 £ per year.
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
We are seeking a proactive and highly organised Tenancy Progressor to join our lettings team in London. This is an excellent opportunity for someone with strong administrative skills and a customer-focused mindset to play a key role in ensuring a smooth and compliant journey for tenants from initial enquiry through to move-in.
In this role, you will be responsible for:
- Managing and maintaining accurate customer records, ensuring that all data is kept up to date and handled in line with data protection requirements.
- Collecting customer details, qualifying their requirements, and providing clear and professional guidance throughout the lettings process.
- Acting as a central point of contact for incoming lettings enquiries, responding promptly via both telephone and email, and arranging property viewings in coordination with onsite teams.
- Supporting negotiations on tenancy offers and managing the progression of agreed tenancies from offer stage through to completion and move-in.
- Supporting applicants through the referencing process, ensuring that all required information and documentation is obtained in a timely manner.
- Issuing tenancy documentation, arranging Right to Rent checks, and registering deposits in line with the Tenancy Deposit Scheme.
- Monitoring Right to Rent documentation on an ongoing basis, ensuring that time-limited visas are accurately recorded and diarised for re-checks where required.
- Ensuring compliance and regulatory requirements relating to residential lettings are fully adhered to, maintaining accurate records and contributing to a high standard of operational best practice.
This role would suit someone who is detail-oriented, confident in dealing with customers, and comfortable working in a fast-paced environment where organisation, communication, and professionalism are essential.
Tenancy Progressor in Warrington employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Progressor in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Tenancy Progressor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MCR Property Group and understanding their projects. Show us that you’re not just another candidate; demonstrate your knowledge about their portfolio and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Tenancy Progressor, you'll be the go-to person for tenants. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and negotiations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at MCR Property Group.
We think you need these skills to ace Tenancy Progressor in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Progressor role. Highlight your administrative skills and any customer service experience you have. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our lettings team. Be sure to mention your organisational skills and how you handle customer enquiries, as these are key for us.
Showcase Your Attention to Detail: In this role, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Make sure you understand the role of a Tenancy Progressor inside out. Familiarise yourself with the lettings process, data protection requirements, and compliance regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you manage your time and tasks. Bring examples of how you've successfully handled multiple responsibilities in previous roles, especially in fast-paced environments.
✨Customer Focus is Key
Demonstrate your customer service skills by sharing specific examples of how you've gone above and beyond for clients or customers in the past. Highlight your ability to communicate clearly and professionally, as this is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about the team dynamics or what success looks like in this position.
