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- Tasks: Manage and optimise HubSpot CRM to enhance customer experience and support marketing efforts.
- Company: Join MCR Property Group, a leading UK property developer with a diverse portfolio.
- Benefits: Enjoy competitive salary, 23 days leave, birthday off, and a company pension scheme.
- Why this job: Be at the heart of a dynamic team, driving real impact across multiple property sectors.
- Qualifications: 2-4 years HubSpot experience and strong communication skills required.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
MCR Property Group is a leading UK property developer and operator with a diverse, nationwide portfolio spanning student accommodation, commercial space and residential living. We are now looking for an experienced HubSpot CRM Executive to join our Marketing and Communications team, working across the full breadth of the group. This is a pivotal role, responsible for owning and evolving our HubSpot CRM platform across multiple property sectors, supporting commercial performance, improving customer experience and bringing greater structure and insight to our sales and marketing activity.
You will work across our Flow Student portfolio, our commercial portfolio of serviced and leased office spaces and light industrial units, and our Build to Rent and PRS residential portfolio, ensuring HubSpot supports each business line effectively while operating as a single, coherent system at group level. You will be part of a 12 person in house marketing team, working closely with two Marketing Managers with strong HubSpot experience, and supported by a Senior CRM Manager. The wider team spans creative, social, content and design, providing a collaborative, well resourced environment where CRM is embedded into brand, campaign and commercial delivery rather than operating in isolation.
This role is ideal for someone with 2-4 years' experience working with HubSpot who enjoys being at the centre of a business and working with people as much as systems. You will play a hands-on role in shaping how HubSpot is used across the group, from building smart, strategic workflows and campaigns, through to training teams, improving day to day adoption and identifying where better use of data and automation can drive commercial performance. You will work closely with marketing, sales and lettings teams, spotting opportunities to improve lead quality, conversion and customer experience, and helping the business understand where real commercial value sits across our student, commercial and residential portfolios. This is a role for someone who is confident talking to people, comfortable getting into the detail and motivated by seeing systems, teams and results improve together.
Key responsibilities
- CRM management
- Own the day to day management, optimisation and development of HubSpot across the group
- Configure pipelines, properties and workflows to support student, commercial and residential lettings
- Maintain exceptional data quality, governance and consistency across all portfolios
- Sales and marketing integration
- Build and manage marketing campaigns within HubSpot for student, commercial and residential audiences
- Develop automated workflows for lead capture, nurturing, qualification and conversion
- Align CRM structure with real world sales processes across multiple asset classes
- Data, insight and reporting
- Analyse CRM data to identify trends, performance gaps and growth opportunities
- Produce clear, actionable reports on pipeline health, conversion rates and campaign performance
- Support senior stakeholders with insight to inform commercial and marketing decisions
- Training and enablement
- Act as the internal HubSpot expert, supporting day to day users alongside the Senior CRM Manager
- Contribute to training and best practice adoption across marketing, sales and lettings teams
- Stay up to date with HubSpot product developments and ensure new features are used effectively
- Customer relationship management
- Improve customer engagement through structured, relevant and timely communications
- Support post enquiry and post let communications through HubSpot
- Ensure CRM supports a consistent, professional customer experience across all brands
- Collaboration and integration
- Work collaboratively across a multidisciplinary marketing team covering creative, social and design
- Work closely with sales, lettings and operational teams to align CRM with business objectives
- Liaise with external partners on integrations, data flows and system improvements
About you
- Proven experience managing and optimising a CRM platform, ideally HubSpot
- Strong understanding of UK property, particularly commercial and residential lettings
- Highly analytical, comfortable working with data, reporting and insight
- Confident communicator, able to work within a collaborative, multi discipline team
- Highly organised, detail focused and process driven
- Strong working knowledge of Microsoft Office and CRM systems
Benefits
- Competitive salary, dependent on experience
- 23 days annual leave plus bank holidays
- Your birthday gifted as an extra day annual leave
- Company pension scheme
- On-site Gym
Application process
Please submit your CV along with a short cover letter outlining your experience and suitability for the role at MCR Property Group. Please note candidates will only be considered if they have a UK work visa that does not require sponsorship.
HubSpot CRM Executive in Slough employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HubSpot CRM Executive in Slough
✨Tip Number 1
Get to know the company inside out! Research MCR Property Group, their projects, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to HubSpot and CRM management. Think about specific examples from your experience that demonstrate your skills and how they align with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at MCR Property Group.
We think you need these skills to ace HubSpot CRM Executive in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HubSpot experience and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the HubSpot CRM Executive role. Share specific examples of how you've used HubSpot in the past and how you can contribute to our team.
Show Your Passion for Collaboration: Since this role involves working closely with various teams, let us know about your collaborative spirit! Mention any experiences where you’ve successfully worked with others to achieve common goals, especially in marketing or CRM contexts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at MCR Property Group!
How to prepare for a job interview at MCR Property Group
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised workflows, and any campaigns you've managed. This will show that you're not just familiar with the platform but can also leverage it effectively for MCR Property Group.
✨Understand the Property Sector
Familiarise yourself with the UK property market, especially in commercial and residential lettings. Being able to speak intelligently about trends, challenges, and opportunities in this sector will demonstrate your commitment and understanding of the role's context.
✨Prepare for Data-Driven Questions
Since the role involves analysing CRM data, be prepared to discuss how you've used data to drive decisions in past roles. Think of examples where your insights led to improved performance or customer engagement, and be ready to share these during the interview.
✨Showcase Your Collaborative Spirit
This position requires working closely with various teams, so highlight your experience in collaborative environments. Share examples of how you've successfully worked with marketing, sales, or other departments to achieve common goals, and emphasise your communication skills.
