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- Tasks: Lead lettings across residential developments in the South of England, ensuring excellent service.
- Company: Join MCR Homes, a leading UK property investment and development company.
- Benefits: Competitive salary, performance bonuses, 22 days leave, and career development opportunities.
- Why this job: Make a real impact in a dynamic environment while managing diverse responsibilities.
- Qualifications: Experience in residential lettings management and strong multitasking skills required.
- Other info: Collaborative culture with opportunities for growth in a thriving property company.
The predicted salary is between 36000 - 60000 £ per year.
About MCR Homes
MCR Homes is part of the MCR Property Group, a leading UK property investment and development company with a diverse portfolio across residential, commercial, and mixed-use sectors. We are committed to delivering high-quality, well-managed homes and are continuously expanding our footprint across the UK.
As we continue to grow, we are now looking for a motivated and enthusiastic Senior Lettings Manager (Residential) to join our busy team in London and take ownership of all aspects of lettings across our developments in the South of England.
Role Overview
The Senior Lettings Manager – South will lead and manage the lettings function across our residential portfolio in the South of England. You will work autonomously, managing multiple responsibilities, often under pressure, while delivering excellent service to tenants and stakeholders. This role requires strong multitasking skills, commercial awareness, and the ability to drive occupancy and tenancy satisfaction.
Key Responsibilities
- Manage the full lettings process at developments across the South of England, from marketing through to tenant move-ins and ongoing tenancy management.
- Maintain and update property advertising on Rightmove and other online platforms, and liaise with local appointed letting agents.
- Oversee purchaser handovers, tenant move-ins, and carry out inventories.
- Address and resolve any occupier issues during the tenancy promptly and appropriately.
- Manage financial processes related to lettings, including creation of purchase orders, cheque requests, credit notes, credit control, and rent collection.
- Liaise regularly with accounts to manage payments and receipts.
- Log and manage maintenance issues, arranging repairs and services as required.
- Maintain and audit tenancy schedules, ensuring accuracy and compliance.
- Control all lettings administration and filing systems.
- Ensure health and safety standards are maintained on site and oversee block management compliance.
- Support service charge budget setting and sales aftercare activities.
- Lead and support lettings teams within the region, ensuring operational excellence and customer satisfaction.
- Monitor lettings KPIs and produce reports for senior management.
- Keep up to date with lettings legislation, market trends, and competitor activity.
Skills & Experience Required
- Relevant residential lettings management experience is essential.
- Proven ability to work autonomously, multitask effectively, and perform well under pressure.
- Experience managing lettings across multiple sites or developments preferred.
- Strong communication, negotiation, and organisational skills.
- ARLA qualification (Level 3 or above) is preferred but not essential.
- Own car and driving licence preferred but not essential.
- Knowledge of Right to Rent, deposit protection schemes, and health & safety legislation.
What We Offer
- Competitive salary and performance-related bonus
- 22 days annual leave plus bank holidays (increasing by one day per year of service, capped at 25 days)
- Birthday leave
- Pension scheme
- Career development opportunities within a growing property company
- Dynamic and collaborative working environment
Senior Lettings Manager employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to current employees at MCR Homes. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or hiring managers, be ready to discuss your experience in lettings management. Bring examples of how you've driven occupancy and tenant satisfaction in previous roles. We love seeing passion and expertise!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Senior Lettings Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings directly from us, so you won’t miss out on any opportunities to join the MCR Homes team!
We think you need these skills to ace Senior Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Manager role. Highlight your relevant experience in lettings management and any specific achievements that showcase your ability to drive occupancy and tenant satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and MCR Homes. Share why you’re the perfect fit and how your skills align with our mission of delivering high-quality homes.
Showcase Your Multitasking Skills: In your application, emphasise your ability to manage multiple responsibilities under pressure. Provide examples of how you've successfully juggled tasks in previous roles, especially in lettings or property management.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Make sure you’re well-versed in the lettings process and current market trends. Brush up on your knowledge of Right to Rent and deposit protection schemes, as these are crucial for the role. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Multitasking Skills
Since the role requires managing multiple responsibilities, prepare examples from your past experience where you successfully juggled various tasks. Highlight how you maintained excellent service under pressure, as this will demonstrate your ability to thrive in a busy environment.
✨Communicate Effectively
Strong communication is key in lettings management. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve resolved tenant issues or negotiated with stakeholders in the past, as this will showcase your interpersonal skills.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company and the role. Ask about their approach to maintaining tenant satisfaction or how they measure success in lettings. This shows your genuine interest and helps you assess if the company is the right fit for you.