MCR Property Group is seeking a Resident Experience & Support Manager to lead the resident experience across the PBSA portfolio from Head Office, Manchester, with regular travel to properties across the UK. You will own NPS, surveys, safeguarding and ANUK compliance while driving service improvements and community engagement.
You will develop annual strategies, oversee wellbeing campaigns, and manage complex complaints with a focus on resident voice and continuous improvement.
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Resident Experience & Wellbeing Lead employer: MCR Property Group
MCR Property Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and teamwork thrive. With a strong focus on employee development, we provide ample opportunities for growth and career advancement, ensuring that our team members feel valued and empowered. Join us to be part of a company that not only prioritises professional success but also fosters a supportive and inclusive culture.
