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- Tasks: Manage tenant journeys from enquiry to move-in, ensuring smooth and compliant processes.
- Company: Join MCR Property Group, a leading independent real estate company with a national presence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for career growth.
- Why this job: Be the key contact for tenants and make their moving experience seamless and enjoyable.
- Qualifications: Strong administrative skills and a customer-focused mindset are essential.
- Other info: Fast-paced role perfect for detail-oriented individuals who thrive on organisation and communication.
The predicted salary is between 36000 - 60000 £ per year.
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
We are seeking a proactive and highly organised Tenancy Progressor to join our lettings team in London. This is an excellent opportunity for someone with strong administrative skills and a customer-focused mindset to play a key role in ensuring a smooth and compliant journey for tenants from initial enquiry through to move-in.
In this role, you will be responsible for:
- Managing and maintaining accurate customer records, ensuring that all data is kept up to date and handled in line with data protection requirements.
- Collecting customer details, qualifying their requirements, and providing clear and professional guidance throughout the lettings process.
- Acting as a central point of contact for incoming lettings enquiries, responding promptly via both telephone and email, and arranging property viewings in coordination with onsite teams.
- Supporting negotiations on tenancy offers and managing the progression of agreed tenancies from offer stage through to completion and move-in.
- Supporting applicants through the referencing process, ensuring that all required information and documentation is obtained in a timely manner.
- Issuing tenancy documentation, arranging Right to Rent checks, and registering deposits in line with the Tenancy Deposit Scheme.
- Monitoring Right to Rent documentation on an ongoing basis, ensuring that time-limited visas are accurately recorded and diarised for re-checks where required.
- Ensuring compliance and regulatory requirements relating to residential lettings are fully adhered to, maintaining accurate records and contributing to a high standard of operational best practice.
This role would suit someone who is detail-oriented, confident in dealing with customers, and comfortable working in a fast-paced environment where organisation, communication, and professionalism are essential.
Tenancy Progressor in Reading employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Progressor in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local property events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MCR Property Group and understanding their projects. Show genuine interest in their work and be ready to discuss how your skills as a Tenancy Progressor can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Tenancy Progressor, you'll need to be clear and professional. Role-play common interview questions with a friend or family member to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at MCR Property Group.
We think you need these skills to ace Tenancy Progressor in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Progressor role. Highlight your administrative skills and any customer service experience you have. We want to see how you can bring your unique flair to our lettings team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and how you handle customer enquiries, as these are key for us.
Showcase Your Attention to Detail: In your application, give examples of how you've maintained accurate records or managed compliance in previous roles. We love detail-oriented candidates who can keep everything in check, just like we do at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Before the interview, make sure you understand MCR Property Group's operations and values. Familiarise yourself with their projects and the role of a Tenancy Progressor. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Show Off Your Organisational Skills
As a Tenancy Progressor, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Customer Interaction Scenarios
Since the role involves a lot of customer interaction, think about how you would handle various scenarios. Practice responding to common tenant queries or complaints. This will help you convey your customer-focused mindset during the interview.
✨Be Ready for Compliance Questions
Given the importance of compliance in this role, brush up on relevant regulations related to residential lettings. Be prepared to discuss how you would ensure adherence to these requirements, as this will show your understanding of the industry's standards.
