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- Tasks: Perform hands-on maintenance and repairs to keep our student accommodation in top shape.
- Company: Join Flow Student, part of MCR Property Group, a vibrant community-focused company.
- Benefits: Enjoy a full-time role with competitive pay and a supportive team environment.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
- Why this job: Make a real difference in students' lives by ensuring their home is safe and comfortable.
- Qualifications: Experience in handyman or maintenance roles, with practical skills in repairs.
The predicted salary is between 25000 - 30000 £ per year.
Location: Clanny House, Sunderland
Reporting to: Accommodation Manager
Hours: Full-time, Monday to Friday (typically 9:00 am - 5:00 pm with occasional flexibility required)
About the Role
Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Clanny House, Sunderland. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property.
Key Responsibilities
- Carry out general maintenance and handyman duties across the student village.
- Respond promptly to reactive maintenance requests from residents and the site team.
- Undertake minor repairs including plumbing, electrical fixes, joinery and decorating.
- Assist with preventative maintenance and routine property checks.
- Support room turnarounds during check-out and check-in periods.
- Maintain communal areas ensuring they remain safe, clean and fully operational.
- Conduct basic inspections of equipment and building systems.
- Assist external contractors when required and ensure works are completed safely.
- Log and update maintenance requests through the property management system.
- Support emergency responses including fire alarm activations, water leaks or urgent building issues.
- Ensure compliance with health and safety policies and safe working practices.
Skills and Experience
- Proven experience in a handyman, maintenance or facilities role.
- Practical knowledge of basic electrical, plumbing or building repairs.
- Ability to troubleshoot and resolve maintenance issues efficiently.
- Good organisational skills and ability to prioritise tasks.
- Strong customer service approach when interacting with residents.
- Ability to work independently while supporting the wider site team.
Desirable
- Trade qualification or experience in electrical, plumbing, joinery or building maintenance.
- Previous experience working within residential property, hotels or student accommodation.
- Basic understanding of building compliance and safety standards.
Personal Attributes
- Reliable and proactive with a strong work ethic and happy to be hands-on.
- Friendly and approachable when dealing with residents and colleagues.
- Comfortable with entering student rooms.
- Able to remain calm and organised when responding to urgent issues.
Maintenance Operative (Handyman) in Northumberland employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative (Handyman) in Northumberland
✨Tip Number 1
Get your hands dirty! If you’ve got the skills, show them off. Bring along a portfolio of your past handyman work or even some before-and-after photos to impress the hiring team.
✨Tip Number 2
Be ready to chat about your experience! When you get that interview, be prepared to discuss specific maintenance tasks you've tackled and how you solved problems on the spot. We love a good story!
✨Tip Number 3
Show your friendly side! Remember, you’ll be interacting with residents, so a positive attitude and good customer service skills are key. Smile and be approachable during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Clanny House.
We think you need these skills to ace Maintenance Operative (Handyman) in Northumberland
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your practical experience in maintenance and handyman tasks. We want to see how your skills match up with what we need at Clanny House!
Be Personable: Since you'll be interacting with residents, let your friendly side shine through in your application. A strong customer service approach is key for us!
Tailor Your Application: Don’t just send a generic application! Tailor it to the role by mentioning specific responsibilities from the job description that you’re excited about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Make sure you brush up on your handyman skills before the interview. Be ready to discuss your experience with plumbing, electrical fixes, and general maintenance tasks. They’ll want to know how you troubleshoot issues efficiently, so have some examples ready.
✨Show Your Customer Service Skills
Since this role involves interacting with residents, it’s crucial to demonstrate a strong customer service approach. Think of times when you’ve gone above and beyond to help someone, and be prepared to share those stories during the interview.
✨Be Proactive and Reliable
The company is looking for someone who is reliable and proactive. Highlight instances where you took initiative in previous roles or went out of your way to ensure a task was completed. This will show that you’re the kind of person they can count on.
✨Understand Health and Safety
Familiarise yourself with health and safety policies relevant to maintenance work. Be ready to discuss how you ensure compliance and safe working practices in your previous roles. This knowledge will set you apart as a candidate who takes safety seriously.