At a Glance
- Tasks: Carry out hands-on maintenance and repairs in a vibrant student accommodation.
- Company: Join Flow Student, part of MCR Property Group, a dynamic workplace.
- Benefits: Enjoy a full-time role with competitive pay and flexible hours.
- Other info: Great opportunity for personal growth in a supportive team environment.
- Why this job: Make a difference by ensuring a safe and comfortable living space for students.
- Qualifications: Experience in handyman or maintenance roles is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Clanny House, Sunderland
Reporting to: Accommodation Manager
Hours: Full-time, Monday to Friday (typically 9:00 am - 5:00 pm with occasional flexibility required)
About the Role
Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Clanny House, Sunderland. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property.
Key Responsibilities
- Carry out general maintenance and handyman duties across the student village.
- Respond promptly to reactive maintenance requests from residents and the site team.
- Undertake minor repairs including plumbing, electrical fixes, joinery and decorating.
- Assist with preventative maintenance and routine property checks.
- Support room turnarounds during check-out and check-in periods.
- Maintain communal areas ensuring they remain safe, clean and fully operational.
- Conduct basic inspections of equipment and building systems.
- Assist external contractors when required and ensure works are completed safely.
- Log and update maintenance requests through the property management system.
- Support emergency responses including fire alarm activations, water leaks or urgent building issues.
- Ensure compliance with health and safety policies and safe working practices.
Skills and Experience
- Proven experience in a handyman, maintenance or facilities role.
- Practical knowledge of basic electrical, plumbing or building repairs.
- Ability to troubleshoot and resolve maintenance issues efficiently.
- Good organisational skills and ability to prioritise tasks.
- Strong customer service approach when interacting with residents.
- Ability to work independently while supporting the wider site team.
Desirable
- Trade qualification or experience in electrical, plumbing, joinery or building maintenance.
- Previous experience working within residential property, hotels or student accommodation.
- Basic understanding of building compliance and safety standards.
Personal Attributes
- Reliable and proactive with a strong work ethic and happy to be hands-on.
- Friendly and approachable when dealing with residents and colleagues.
- Comfortable with entering student rooms.
- Able to remain calm and organised when responding to urgent issues.
Maintenance Operative (Handyman) in North Sunderland employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative (Handyman) in North Sunderland
✨Tip Number 1
Get your hands dirty! When you're applying for a Maintenance Operative role, show us that you're not afraid to roll up your sleeves. Share examples of your hands-on experience in maintenance tasks during interviews to demonstrate your practical skills.
✨Tip Number 2
Be proactive! If you know the company or the property, do a little research and mention specific areas where you think you could make improvements. This shows us that you're genuinely interested and ready to contribute from day one.
✨Tip Number 3
Show off your customer service skills! As a Maintenance Operative, you'll be interacting with residents regularly. Make sure to highlight your friendly and approachable nature during interviews, as this is key to keeping everyone happy.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows us you're keen on joining our team at Clanny House and makes it easier for us to keep track of your application.
We think you need these skills to ace Maintenance Operative (Handyman) in North Sunderland
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your practical knowledge and experience in handyman tasks. We want to see how you can tackle plumbing, electrical fixes, and general maintenance, so don’t hold back!
Be Personable: Since you'll be interacting with residents, it’s important to show off your friendly and approachable side. Let us know how you handle customer service and keep things positive!
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific experiences that relate to the responsibilities listed, like responding to maintenance requests or conducting inspections.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board as a Maintenance Operative!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Make sure you brush up on your handyman skills before the interview. Be ready to discuss your experience with plumbing, electrical fixes, and general maintenance tasks. They’ll want to know how you troubleshoot issues efficiently, so have some examples ready!
✨Show Your Customer Service Skills
Since this role involves interacting with residents, it’s crucial to demonstrate a strong customer service approach. Think of times when you’ve gone above and beyond for someone or resolved a tricky situation. This will show that you’re friendly and approachable.
✨Be Organised and Proactive
The job requires good organisational skills and the ability to prioritise tasks. During the interview, share how you manage your time and keep track of maintenance requests. Highlight any systems you’ve used in the past to stay organised.
✨Understand Health and Safety
Familiarise yourself with health and safety policies relevant to maintenance work. Be prepared to discuss how you ensure compliance and safe working practices in your previous roles. This shows that you take safety seriously, which is vital in this position.