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- Tasks: Manage credit control for student properties, ensuring timely rent collection and resolving payment issues.
- Company: Join a friendly and collaborative team focused on student properties.
- Benefits: Competitive salary, professional development, free gym access, and a day off for your birthday.
- Why this job: Make a positive impact on student tenants while developing your finance skills.
- Qualifications: Relevant finance qualification or experience in property credit control preferred.
- Other info: Enjoy a supportive work environment with opportunities for growth.
The predicted salary is between 29000 - 32000 £ per year.
We are looking for an experienced Credit Controller with a skillset to manage the credit control function within our student division. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from our student tenants, maintaining accurate records, and resolving any payment discrepancies.
The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships. As part of our credit control team, you will:
- Monitor student accounts to ensure timely payment of rent and fees.
- Communicate with students regarding outstanding balances and payment schedules.
- Review and analyse tenant payment histories and identify trends or issues.
- Implement effective debt collection strategies to minimize arrears.
- Make regular phone calls to tenants who are in arrears.
- Send reminders, statements, and notices to tenants with overdue accounts.
- Initiate legal actions or escalate cases to collection agencies when necessary.
- Maintain accurate and up-to-date records of tenant accounts, payments, and correspondence.
- Prepare regular reports on the status of tenant accounts for management review.
Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. You will provide clear and courteous explanations of billing and payment matters, and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.
What you will need:
- A relevant qualification in Finance, Accounting within a property arena preferred, or proven experience in property credit control or a similar role.
- Some knowledge of property management software and financial systems. Training will be provided on our proprietary software.
- Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.
Benefits:
- Salary of £29,000 to £32,000 per annum
- Professional development opportunities
- Friendly and collaborative work environment
- Free Gym Access
- Birthdays given as a Day Off
Credit Controller - Student Properties in Manchester employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Student Properties in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and finance sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join online forums to meet potential employers and get your name out there.
✨Tip Number 2
Practice your pitch! When you land that interview, be ready to showcase your skills in credit control. We suggest preparing a few examples of how you've successfully managed tenant accounts or resolved payment issues in the past. This will help you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Credit Controller - Student Properties in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and property management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with students and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to engage with tenants effectively. Use clear language and demonstrate your knack for resolving issues and building relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at MCR Property Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and financial terminology. Be ready to discuss how you’ve managed outstanding payments in the past and any specific strategies you've implemented to reduce arrears.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with tenants or clients in previous positions. Think about times when you resolved disputes or negotiated payment plans, and be ready to share those stories.
✨Familiarise Yourself with Property Management Software
Even though training will be provided, having a basic understanding of property management software can give you an edge. Research common systems used in the industry and be prepared to discuss how you’ve used similar tools in your past roles.
✨Demonstrate Your Team Spirit
This role requires collaboration, so think of examples where you’ve worked well in a team. Be ready to explain how you balance independent work with teamwork, and how you contribute to a positive work environment.
