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For Companies At a Glance
- Tasks: Manage property lettings and ensure smooth operations daily.
- Company: Join MCR Homes, a thriving business in the property market.
- Benefits: Enjoy growth opportunities and a dynamic work environment.
- Why this job: Be part of a mission-driven team creating lasting value in real estate.
- Qualifications: Relevant qualifications and skills are essential for this role.
- Other info: This is a fast-paced position perfect for ambitious individuals.
The predicted salary is between 28800 - 42000 £ per year.
Overview
About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion.
Luton – Permanent
The Role
The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders.
- Support lettings and block management teams with onsite assistance across property viewings, inspections, customer service, and administrative duties.
- Assist with property inspections and ensure units meet required standards prior to occupation.
- Provide visible onsite presence, respond to tenant queries, resolve issues professionally, and contribute to a positive customer experience.
- Support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations.
- Act as a key point of contact between tenants, the lettings team, and block management to ensure clear communication and smooth day-to-day operations.
- Handle general administrative responsibilities: maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with move-in and move-out processes.
- Provide flexible onsite support as required by both teams, adapting to operational needs.
Candidate Requirements
- Applicants must have previous experience in lettings or property management and demonstrate strong customer service skills, with the ability to handle tenant enquiries calmly and professionally.
- Highly organised, capable of multitasking effectively, and confident working both independently and as part of a wider team.
- Strong written and verbal communication skills; a high level of attention to detail and a proactive approach to problem-solving.
- Familiarity with property management software and standard office applications is preferred.
- The role will be based onsite in Luton with regular travel to other locations when required. Some flexibility will be required to meet tenant needs and operational demands. A full UK driving licence is essential.
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Lettings & Property Manager employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Luton. Understanding the trends, rental prices, and neighbourhoods will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your customer service skills. As a Property Manager, you'll be dealing with tenants and landlords regularly. Prepare examples of how you've successfully handled customer interactions in the past to demonstrate your ability to manage relationships.
✨Tip Number 4
Research MCR Homes and their values. Understanding their mission and how they operate will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Lettings & Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lettings - Property Manager. Familiarise yourself with the key skills and qualifications required for the position.
Tailor Your CV: Customise your CV to highlight relevant experience in property management or lettings. Use specific examples that demonstrate your ability to manage properties effectively and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the property market and your desire to contribute to MCR Homes. Mention how your skills align with their mission of creating enduring value in the property market.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application shows attention to detail.
How to prepare for a job interview at MCR Property Group
✨Know Your Property Management Basics
Brush up on your knowledge of property management principles, including tenant rights, lease agreements, and maintenance protocols. Being able to discuss these topics confidently will show that you are well-prepared for the role.
✨Demonstrate Your Communication Skills
As a Lettings - Property Manager, you'll need to communicate effectively with tenants, landlords, and contractors. Prepare examples of how you've successfully handled difficult conversations or resolved conflicts in the past.
✨Show Enthusiasm for the Company
Research MCR Homes and understand their mission and values. Expressing genuine interest in their goals and how you can contribute will set you apart from other candidates.
✨Prepare Questions to Ask
Have a list of thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you assess if the company is the right fit for you.
