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- Tasks: Manage tenancy processes and ensure a smooth journey for tenants from enquiry to move-in.
- Company: Join MCR Property Group, a leading independent real estate company with a national presence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for career growth.
- Why this job: Be the key contact for tenants and make a real difference in their moving experience.
- Qualifications: Strong administrative skills and a customer-focused mindset are essential.
- Other info: Fast-paced role perfect for detail-oriented individuals who thrive on organisation and communication.
The predicted salary is between 36000 - 60000 £ per year.
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
We are seeking a proactive and highly organised Tenancy Progressor to join our lettings team in London. This is an excellent opportunity for someone with strong administrative skills and a customer-focused mindset to play a key role in ensuring a smooth and compliant journey for tenants from initial enquiry through to move-in.
In this role, you will be responsible for managing and maintaining accurate customer records, ensuring that all data is kept up to date and handled in line with data protection requirements. You will take responsibility for collecting customer details, qualifying their requirements, and providing clear and professional guidance throughout the lettings process.
You will act as a central point of contact for incoming lettings enquiries, responding promptly via both telephone and email and arranging property viewings in coordination with onsite teams. As part of the role, you will also support negotiations on tenancy offers and manage the progression of agreed tenancies from offer stage through to completion and move-in.
A key aspect of the position will involve supporting applicants through the referencing process, ensuring that all required information and documentation is obtained in a timely manner. You will be responsible for issuing tenancy documentation, arranging Right to Rent checks, and registering deposits in line with the Tenancy Deposit Scheme. You will also monitor Right to Rent documentation on an ongoing basis, ensuring that time-limited visas are accurately recorded and diarised for re-checks where required.
Throughout all stages of the tenancy progression process, you will ensure that compliance and regulatory requirements relating to residential lettings are fully adhered to, maintaining accurate records and contributing to a high standard of operational best practice.
This role would suit someone who is detail-oriented, confident in dealing with customers, and comfortable working in a fast-paced environment where organisation, communication, and professionalism are essential.
Tenancy Progressor in Guildford employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Progressor in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the real estate industry, especially those who work at MCR Property Group. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for tenancy progressors. We recommend practising your answers with a friend or in front of a mirror to boost your confidence and ensure you come across as professional and knowledgeable.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate that you're ready to handle the fast-paced environment at MCR.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at MCR Property Group.
We think you need these skills to ace Tenancy Progressor in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Progressor role. Highlight your administrative skills and customer service experience, as these are key for us. Use specific examples that show how you've successfully managed similar tasks in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our lettings team. Be sure to mention your proactive approach and organisational skills, and how they align with our focus on providing a smooth tenant journey.
Showcase Your Communication Skills: As a Tenancy Progressor, communication is crucial. In your application, demonstrate your ability to communicate clearly and professionally. Whether it's through your writing style or examples of past interactions, let us see how you can effectively engage with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and know how to follow instructions!
How to prepare for a job interview at MCR Property Group
✨Know the Company Inside Out
Before your interview, take some time to research MCR Property Group. Understand their projects, values, and what sets them apart in the real estate market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Tenancy Progressor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. Highlighting your ability to stay on top of details will demonstrate that you're the right fit for this role.
✨Practice Customer Interaction Scenarios
Since the role involves a lot of customer interaction, think about common scenarios you might face. Practice how you would handle enquiries, provide guidance, and manage expectations. This will help you feel more confident during the interview and show that you can communicate effectively.
✨Understand Compliance and Regulations
Familiarise yourself with the compliance and regulatory requirements related to residential lettings. Be prepared to discuss how you would ensure adherence to these regulations in your role. This shows that you take the responsibilities seriously and are ready to contribute to operational best practices.
