Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancy processes and ensure a smooth journey for tenants from enquiry to move-in.
- Company: Join MCR Property Group, a leading independent real estate company with a national presence.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for career growth.
- Why this job: Be the key contact for tenants and make a real difference in their moving experience.
- Qualifications: Strong administrative skills and a customer-focused mindset are essential.
- Other info: Fast-paced role perfect for detail-oriented individuals who thrive on organisation and communication.
The predicted salary is between 36000 - 60000 £ per year.
MCR Property Group is a leading independent real estate investment and development company, operating nationally with offices in London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new build and conversion residential and industrial projects and managing a diverse portfolio covering every asset class, which includes around 7,500 residential plots and commercial/industrial assets exceeding £2 billion in value.
We are seeking a proactive and highly organised Tenancy Progressor to join our lettings team in London. This is an excellent opportunity for someone with strong administrative skills and a customer-focused mindset to play a key role in ensuring a smooth and compliant journey for tenants from initial enquiry through to move-in.
In this role, you will be responsible for:
- Managing and maintaining accurate customer records, ensuring that all data is kept up to date and handled in line with data protection requirements.
- Collecting customer details, qualifying their requirements, and providing clear and professional guidance throughout the lettings process.
- Acting as a central point of contact for incoming lettings enquiries, responding promptly via both telephone and email, and arranging property viewings in coordination with onsite teams.
- Supporting negotiations on tenancy offers and managing the progression of agreed tenancies from offer stage through to completion and move-in.
- Supporting applicants through the referencing process, ensuring that all required information and documentation is obtained in a timely manner.
- Issuing tenancy documentation, arranging Right to Rent checks, and registering deposits in line with the Tenancy Deposit Scheme.
- Monitoring Right to Rent documentation on an ongoing basis, ensuring that time-limited visas are accurately recorded and diarised for re-checks where required.
- Ensuring compliance and regulatory requirements relating to residential lettings are fully adhered to, maintaining accurate records and contributing to a high standard of operational best practice.
This role would suit someone who is detail-oriented, confident in dealing with customers, and comfortable working in a fast-paced environment where organisation, communication, and professionalism are essential.
Tenancy Progressor in Exeter employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Progressor in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MCR Property Group and understanding their values. Tailor your responses to show how your skills align with their needs, especially in customer service and compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing customer records and handling enquiries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at MCR.
We think you need these skills to ace Tenancy Progressor in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenancy Progressor role. Highlight your administrative skills and customer service experience, as these are key for us. Use specific examples that show how you've successfully managed similar tasks in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our lettings team. Be sure to mention your proactive approach and organisational skills, and how they align with our focus on providing a smooth tenant journey.
Showcase Your Communication Skills: As a Tenancy Progressor, communication is crucial. In your application, demonstrate your ability to communicate clearly and professionally. Whether it's through your writing style or by mentioning past experiences where you’ve effectively handled enquiries, make it clear that you can engage with customers confidently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at MCR Property Group
✨Know the Company Inside Out
Before your interview, take some time to research MCR Property Group. Understand their projects, values, and what sets them apart in the real estate market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Tenancy Progressor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. Highlighting your ability to stay on top of things will demonstrate that you're the right fit for this fast-paced role.
✨Practice Customer-Focused Scenarios
Since the role involves a lot of customer interaction, think about how you would handle various tenant enquiries or issues. Practising these scenarios can help you articulate your customer service approach during the interview, showing that you’re proactive and solution-oriented.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Tenancy Progressor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
