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- Tasks: Support lettings and block management teams with property viewings, inspections, and customer service.
- Company: Join MCR Property Group, a leading independent real estate company in the UK.
- Benefits: Gain valuable experience in property management with opportunities for career growth.
- Other info: Flexible working hours and travel opportunities across various locations.
- Why this job: Be a key player in enhancing tenant experiences and ensuring smooth property operations.
- Qualifications: Previous lettings experience and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Permanent
About MCR Property Group
MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion.
The Role
The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders.
Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience.
In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development.
General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move-in and move-out processes to ensure a seamless experience for tenants. You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise.
The role will be based onsite in Luton with regular travel to other locations when required. Working hours will be generally consistent, although some flexibility will be required to meet tenant needs and operational demands. A full UK driving licence is essential.
Candidate Requirements
Applicants must have previous experience in lettings or property management and demonstrate strong customer service skills, with the ability to handle tenant enquiries and concerns in a calm and professional manner.
You should be highly organised, capable of multitasking effectively, and confident working both independently and as part of a wider team.
Strong written and verbal communication skills are essential, along with a high level of attention to detail and a proactive approach to problem-solving.
Familiarity with property management software and standard office applications is preferred. A full UK driving licence is essential.
Lettings & Property Manager - Luton in England employer: MCR Property Group
Contact Detail:
MCR Property Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Property Manager - Luton in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to hiring managers.
✨Tip Number 2
Get your game face on for interviews! Research MCR Property Group and come prepared with questions that show your interest in their projects and values. This will help you stand out as a candidate who’s genuinely invested in the role.
✨Tip Number 3
Show off your skills! If you have experience with property management software, be ready to discuss how you've used it to improve efficiency or customer service. Real-life examples can make a big impact during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at MCR Property Group.
We think you need these skills to ace Lettings & Property Manager - Luton in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings & Property Manager role. Highlight your previous lettings experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve handled tenant queries or managed multiple priorities in the past. We love a good story!
Show Off Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly. We want to see your personality shine through while maintaining that professional touch.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at MCR Property Group
✨Know Your Stuff
Before the interview, make sure you research MCR Property Group thoroughly. Understand their portfolio, recent developments, and their approach to property management. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Experience
Be ready to discuss your previous lettings or property management experience in detail. Prepare specific examples of how you've handled tenant queries, managed inspections, or resolved issues. This will demonstrate your capability and fit for the role.
✨Demonstrate Your Organisational Skills
Since the role requires multitasking and organisation, think of ways to illustrate your ability to manage multiple priorities. You could share a story about a time when you successfully juggled various tasks while maintaining high service standards.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges they face in property management, or how success is measured in this role. This shows you're engaged and thinking about how you can contribute.