Resident Service Advisor Huddersfield | Flow Student
Location: Huddersfield
Salary: Competitive, depending on experience
Contract: Permanent, full time
About Flow Student Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities. With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comfort, community, and convenience.
Operating across locations including Preston, Liverpool, Sheffield, Coventry, Nottingham, and Sunderland, Flow Student is investing in its growing portfolio to create vibrant communities where students can feel at home throughout their university journey.
Our aim is simple: to provide students with more than just a room, creating welcoming environments where they can live, study, socialise, and thrive.
About the Role As a Resident Service Advisor, you will play an important role in delivering an outstanding accommodation experience for students living at our Huddersfield property. Acting as a key point of contact for residents, you will provide friendly, professional support, helping to resolve day-to-day enquiries, manage requests and ensure residents receive a consistently high standard of service throughout their stay.
Working closely with the wider site team, you will support the smooth running of the property, assist with administrative processes, maintain accurate resident records and help create a welcoming, safe and inclusive community.
This is a varied, customer-facing role suited to someone who enjoys working with people, takes pride in delivering excellent service and can manage a range of responsibilities in a busy accommodation environment.
Your Background To be successful in this role, you will:
Ideally have previous experience in customer service, hospitality, residential accommodation, retail or another customer-facing environment, although this is not essential.
Be an excellent communicator, with the ability to listen actively, understand resident needs and communicate clearly and professionally.
Be approachable, empathetic and confident when dealing with different people and situations.
Be a collaborative team player who can also work independently and take ownership of responsibilities.
Have a genuine interest in creating a positive living environment and delivering an excellent resident experience.
You will play an important part in building strong relationships with residents, encouraging community engagement and ensuring students feel supported throughout their time at the property.
Key Responsibilities Act as the first point of contact for residents, providing a welcoming, ...
Resident Services Advisor in Bradford employer: MCR Property Group
MCR Property Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and teamwork thrive. With a strong focus on employee development, we provide ample opportunities for growth and career advancement, ensuring that our team members feel valued and empowered. Join us to be part of a company that not only prioritises professional success but also fosters a supportive and inclusive culture.
