At a Glance
- Tasks: Manage credit control for student properties, ensuring timely rent collection and maintaining tenant relationships.
- Company: Join MCR Property Group, a leading real estate investment and development company.
- Benefits: Enjoy a competitive salary, pension, 23 days annual leave, and free gym access.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a difference in students' lives while developing your finance and communication skills.
- Qualifications: Relevant finance qualification or experience in property credit control preferred.
The predicted salary is between 33000 - 35000 £ per year.
MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants.
We are looking for an experienced Credit Controller with a skillset to manage the credit control function within our student division. In this role, you will be responsible for ensuring the timely collection of outstanding rent and fees from our student tenants, maintaining accurate records, and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.
As part of our credit control team, you will:
- Monitor student accounts to ensure timely payment of rent and fees.
- Communicate with students regarding outstanding balances and payment schedules.
- Review and analyse tenant payment histories and identify trends or issues.
- Implement effective debt collection strategies to minimize arrears.
- Make regular phone calls to tenants who are in arrears.
- Send reminders, statements, and notices to tenants with overdue accounts.
- Initiate legal actions or refer cases to collection agencies when necessary.
- Maintain accurate and up-to-date records of tenant accounts, payments, and correspondence.
- Prepare regular reports on the status of tenant accounts for management review.
Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. You will provide clear and courteous explanations of billing and payment matters, and have the skills and knowledge to negotiate and establish payment plans with tenants as needed.
What you will need:
- A relevant qualification in Finance, Accounting within a property arena preferred, or proven experience in property credit control or a similar role.
- Some knowledge of property management software and financial systems. Training will be provided on our proprietary software.
- Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.
Key Skills and Expertise:
- Credit Control expertise
- Microsoft Office suite
- Excellent communication with a pleasant phone manner
- Stakeholder management
- Confident, articulate and good negotiation skills
- Any knowledge of StarRez, or similar (highly beneficial)
- CICM (Chartered Institute of Credit Management) or similar qualification in Finance, Accounting (preferred)
- Expertise within a student environment (desirable)
- Any language skills in Chinese (Mandarin, Cantonese, etc.) or Indian (Hindi, Punjabi, Gujarati, Kashmiri, etc.) (highly beneficial)
Benefits:
- Salary of £33,000 to £35,000 per annum
- Pension
- 23 days' annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate.
- Professional development opportunities
- Free Gym Access
Credit Controller - Student Properties in Manchester employer: MCR Property Group Ltd
MCR Property Group is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With a strong commitment to employee growth, we provide professional development opportunities and a supportive culture that values communication and teamwork. Enjoy competitive salaries, generous annual leave, and unique perks like free gym access, making us an attractive choice for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Student Properties in Manchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like MCR Property Group Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like MCR Property Group Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit MCR Property Group Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Credit Controller - Student Properties in Manchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Credit Controller - Student Properties role at MCR Property Group Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at MCR Property Group Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where MCR Property Group Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to MCR Property Group Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at MCR Property Group Ltd.
