Contract: Hours: 37.5 per week. Contract: 1 year fixed term
Closing date: Monday 27 July at 9am, Interviews: 5 August
Salary: £26,780 (Grade PA4 to PA7)
Location: Working from home with occasional travel across the Scottish Borders
Travel: Occasional travel across the Scottish Borders. A driving licence and car are essential for the role and travel expenses will be reimbursed.
We are very excited to be launching our mentoring programme in the Scottish Borders and are looking for a Mentor Services Coordinator to support volunteer mentors in the region.
About the role
Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.
Key responsibilities
- Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
- Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
- Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you
- Based in Scottish Borders
- Experience of or strong interest in working or volunteering in the charity or third sector
- An understanding of young people and educational settings
- People person with excellent communication and listening skills and empathy
- Well organised with great administrative skills and attention to detail
- Excellent desktop and database skills
Benefits of working for MCR Pathways include
- 30 days annual leave in first year rising to 35 days from 2nd year of employment
- 3 further days of annual leave between the December and January public holidays
- Additional day off for your birthday
- Employee Assistance Programme
- Life Assurance – 4 x salary
Scottish Borders Mentor Services Coordinator employer: MCR Pathways
As a Mentor Services and Recruitment Coordinator, you will join a supportive and dynamic team dedicated to making a difference in the Highlands and Moray. Our organisation values employee growth, offering extensive training and development opportunities, alongside a generous benefits package that includes 30 days of annual leave and a 7% employer pension contribution. With a hybrid working model and a focus on community engagement, we provide a fulfilling work culture where your contributions truly matter.
