At a Glance
- Tasks: Supervise daily operations, manage customer engagement, and coordinate winter services.
- Company: Join a family-run business with a supportive and dynamic work culture.
- Benefits: Enjoy competitive salary, health benefits, 31 days holiday, and career development opportunities.
- Other info: Flexible working hours with opportunities for training and learning.
- Why this job: Make a real impact in outdoor facilities management while growing your career.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 30000 - 39600 £ per year.
Position: Operations Supervisor
Location: McQuillan Outdoor, Lisburn
Responsible to: General Manager
Contract type: Full-time, permanent
Working hours: Monday Thursday (08:00 to 17:00) and Friday (08:00 to 16:00). Rotational on-call work during winter season.
Why work for McQuillan Companies? McQuillan Companies is a family-run business based in Northern Ireland, delivering a diverse range of construction, environmental, and facilities management services across the public, private, and commercial sectors. Our expertise spans civil engineering, road surfacing, demolition and quarrying, including the supply of premium aggregates and bituminous materials, as well as total waste management and accredited environmental testing. We also provide year-round outdoor and facilities maintenance services, including winter gritting, outdoor cleaning, landscaping, property restoration, and insurance reinstatement. Together, these capabilities allow us to deliver comprehensive, fully coordinated solutions for our clients. As a growing company with a dynamic and supportive environment, we value diverse perspectives and are committed to creating a workplace where our people can thrive and build rewarding careers.
Here at McQuillan Companies you can take advantage of a range of opportunities and benefits to learn and develop in a supportive and encouraging environment. We offer a range of benefits including:
- Competitive salary and overtime (where applicable)
- An employee health & benefits scheme
- An excellent employee pension scheme
- Company Van
- 31 days holiday (including Bank Holidays)
- A range of learning, development, and training opportunities
- Career development
- Cycle to work scheme
Overall Objectives: Due to an increase in workload, we are seeking an Operations Supervisor to join our busy and expanding team within McQuillan Outdoor, our dynamic outdoor facilities management business specialising in Drainage, Winter Services, Road Sweeping, Pressure Washing, Industrial Cleaning and landscaping. We deliver these services to a range of clients across Northern Ireland including local councils, commercial businesses and management agents. Reporting to the General Manager, the successful candidate will be responsible for the daily programming of works across operations, preparation and management of the winter gritting operations, pricing incoming sales inquiries, sales administration, business development and customer engagement. This will involve close direct engagement with clients, senior management and supply chain.
The successful candidate will have the following key responsibilities:
- Act as one of the first points of contact for our customers
- Carry out daily job allocation
- Ability to react quickly to changing situations and multi-task with various jobs and clients
- Help manage and maintain our customer databases
- Management of Vehicle Fleet and liaising with Maintenance Department
- Show meticulous attention to detail to ensure accurate work
- Creation of orders to suppliers
- Requirement for you to work weekends and on call during the Winter Gritting season (October to April)
- Use of digital work management software
- Use of digital Health and Safety software
- Pricing on inbound sales enquiries
- Preparing month end sales invoices
Essential Criteria:
- Previous experience at Supervisor level within operations or similar
- Experience with managing direct/in-direct labour and sub-contractors
- Competent in the use of computer software including Microsoft Office (Outlook, Excel, Word, etc.)
- Excellent communication skills: clear, effective and authoritative in spoken communication, high standard of written English, able to state a case clearly, logically and concisely
- Full, clean driving license
- Ability to work in a team situation
- Experience in drainage or similar preferable but not essential
Basic Qualifications:
- Excellent communication skills (written and verbal)
- GCSE Maths & English, grade C or above (or qualification equivalent)
- Demonstrated problem solving and analytical skills
- willingness to train and learn new skills
- Experience in coaching and mentoring others to succeed
Closing date for applications: Friday 31st July 2026
This job description should not be regarded as conclusive or definite. It is a guideline within which the individual jobholder works. It is not intended to be rigid or inflexible and may alter as the Company’s strategic direction changes.
