At a Glance
- Tasks: Supervise daily operations, manage customer engagement, and coordinate winter services.
- Company: Join a family-run business with a supportive and dynamic work culture.
- Benefits: Enjoy competitive salary, health benefits, 31 days holiday, and career development opportunities.
- Other info: Flexible working hours with opportunities for training and learning new skills.
- Why this job: Make a real impact in outdoor facilities management while growing your career.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 30000 - 39600 £ per year.
Position: Operations Supervisor
Location: McQuillan Outdoor, Lisburn
Responsible to: General Manager
Contract type: Full-time, permanent
Working hours: Monday to Thursday (08:00 to 17:00) and Friday (08:00 to 16:00). Rotational on-call work during winter season.
Why work for McQuillan Companies?
McQuillan Companies is a family-run business based in Northern Ireland, delivering a diverse range of construction, environmental, and facilities management services across the public, private, and commercial sectors. Our expertise spans civil engineering, road surfacing, demolition and quarrying, including the supply of premium aggregates and bituminous materials, as well as total waste management and accredited environmental testing. We also provide year-round outdoor and facilities maintenance services, including winter gritting, outdoor cleaning, landscaping, property restoration, and insurance reinstatement. Together, these capabilities allow us to deliver comprehensive, fully coordinated solutions for our clients.
As a growing company with a dynamic and supportive environment, we value diverse perspectives and are committed to creating a workplace where our people can thrive and build rewarding careers. Here at McQuillan Companies you can take advantage of a range of opportunities and benefits to learn and develop in a supportive and encouraging environment. We offer a range of benefits including:
- Competitive salary and overtime (where applicable)
- An employee health & benefits scheme
- An excellent employee pension scheme
- Company Van
- 31 days holiday (including Bank Holidays)
- A range of learning, development, and training opportunities
- Career development
- Cycle to work scheme
Overall Objectives:
Due to an increase in workload, we are seeking an Operations Supervisor to join our busy and expanding team within McQuillan Outdoor, our dynamic outdoor facilities management business specialising in Drainage, Winter Services, Road Sweeping, Pressure Washing, Industrial Cleaning and landscaping. We deliver these services to a range of clients across Northern Ireland including local councils, commercial businesses and management agents.
Reporting to the General Manager, the successful candidate will be responsible for the daily programming of works across operations, preparation and management of the winter gritting operations, pricing incoming sales inquiries, sales administration, business development and customer engagement. This will involve close direct engagement with clients, senior management and supply chain.
The successful candidate will have the following key responsibilities:
- Act as one of the first points of contact for our customers
- Carry out daily job allocation
- Ability to react quickly to changing situations and multi-task with various jobs and clients
- Help manage and maintain our customer databases
- Management of Vehicle Fleet and liaising with Maintenance Department
- Show meticulous attention to detail to ensure accurate work
- Creation of orders to suppliers
- Requirement for you to work weekends and on call during the Winter Gritting season (October to April)
- Use of digital work management software
- Use of digital Health and Safety software
- Pricing on inbound sales enquiries
- Preparing month end sales invoices
Essential Criteria:
- Previous experience at Supervisor level within operations or similar
- Experience with managing direct/in-direct labour and sub-contractors
- Competent in the use of computer software including Microsoft Office (Outlook, Excel, Word, etc.)
- Excellent communication skills: clear, effective and authoritative in spoken communication, high standard of written English, able to state a case clearly, logically and concisely
- Full, clean driving license
- Ability to work in a team situation
- Experience in drainage or similar preferable but not essential
Basic Qualifications:
- Excellent communication skills (written and verbal)
- GCSE Maths & English, grade C or above (or qualification equivalent)
- Demonstrated problem solving and analytical skills
- willingness to train and learn new skills
- Experience in coaching and mentoring others to succeed
Closing date for applications: Friday 31st July 2026
This job description should not be regarded as conclusive or definite. It is a guideline within which the individual jobholder works. It is not intended to be rigid or inflexible and may alter as the Company’s strategic direction changes.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Belfast
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like McQuillan Companies, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Operations Supervisor at McQuillan Companies.
We think you need these skills to ace Operations Supervisor in Belfast
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at McQuillan Companies
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
