At a Glance
- Tasks: Provide top-notch customer service and support in a fun, fast-paced environment.
- Company: Join a dynamic team at our Glasgow head office.
- Benefits: Enjoy weekly pay, staff discounts, and a comprehensive pension plan.
- Other info: Exciting incentives and rewards to recognise your achievements.
- Why this job: Kick-start your career with stability and growth opportunities in a supportive team.
- Qualifications: Excellent customer service skills and a passion for helping others.
The predicted salary is between 17485 - 17485 £ per year.
Position: Part Time Customer Service Advisor (Inbound)
Salary: £17,485.00 per annum
Contract: Permanent
Based: Glasgow (Our head office)
Working: Monday – Friday 8am – 1pm
Perks & Benefits
- Pension: Secure your future with our comprehensive pension plan.
- Staff Discount: Enjoy exclusive discounts on our products/services.
- Weekly Pay: Get rewarded for your hard work every single week.
- Bonus Scheme: Earn extra rewards based on your performance.
- Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
- Free Onsite Parking: Hassle-free parking for all our team members.
- Career Development: Opportunities for growth and advancement within the company.
Why Join Us?
- Work within a busy but fun environment, challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
- Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
- Part time hours between 8am and 1pm.
- Don’t miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions.
- As part of our commitment to ensuring a safe and secure environment for all, it is standard procedure that we conduct a Disclosure and Barring Service (DBS) check for all individuals who will be working in positions of trust and responsibility, this is to be carried out once the interview has been successful.
Required Experience
- Excellent customer service skills
- Previous telephone experience preferred
- Ability to work well in a team and independently
- Enthusiastic and passionate about delivering great service
Part Time - Customer Service Advisor employer: McQueens Dairies
Join our dynamic team in Glasgow as a Part Time Customer Service Advisor, where you'll thrive in a vibrant and supportive work culture that values your contributions. Enjoy a range of benefits including weekly pay, a comprehensive pension plan, and exciting career development opportunities, all while working in a fun and fast-paced environment. With a focus on employee growth and recognition, this is the perfect place to kick-start your career and secure your future.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time - Customer Service Advisor
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like McQueens Dairies and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at McQueens Dairies and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and McQueens Dairies.
Get Familiar with Our Brand:Before applying, take some time to learn about McQueens Dairies and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at McQueens Dairies
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress McQueens Dairies.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which McQueens Dairies will surely appreciate.
