McQueens Dairies in Glasgow is seeking an experienced Retentions Team Manager to lead a high-performing contact centre team. The role focuses on delivering excellent customer experiences, improving retention, and developing a motivated team.
You will oversee inbound and outbound interactions, coach staff, and drive performance against key metrics. Office-based role with Monday to Friday hours and no weekends.
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Retentions Team Lead - Coaching & CX Excellence in Glasgow employer: McQueens Dairies
McQueen's Dairies is an excellent employer, offering a supportive work environment with full management backing and modern Satnav guidance to ensure your success as a Night Shift Dairy Delivery Driver. With weekly pay and opportunities for growth within the company, you will be part of a dedicated team in Newton Stewart, where your contributions directly impact the community by delivering fresh dairy products to local residents.