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For Companies At a Glance
- Tasks: Manage customer inquiries, prepare quotations, and ensure smooth communication.
- Company: Join a dynamic sales team in a growing organisation focused on exceptional service.
- Benefits: Enjoy career progression, development opportunities, and a supportive work environment.
- Why this job: Perfect for those passionate about sales and customer service with a proactive mindset.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail required.
- Other info: Proficiency in Sage 50 and Microsoft Office is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated and detail-oriented Internal Sales Executive to join our dynamic sales team. The successful candidate will be responsible for managing customer inquiries, preparing quotations, and ensuring seamless communication between internal departments and customers.
Key Responsibilities:
- Respond promptly and professionally to telephone and email inquiries, providing accurate quotations and sourcing pricing information from external suppliers.
- Prepare and issue detailed quotations based on customer requirements.
- Proactively follow up on quotations to maximize conversion rates.
- Accurately process and input orders into the internal system, ensuring data integrity.
- Develop and maintain strong customer relationships by delivering exceptional service and support.
- Collaborate with the Production team to provide customers with timely updates on order status, deliveries, and general inquiries.
- Consistently achieve and exceed individual and team sales targets set by the Sales Director within specified timeframes.
- Identify opportunities for upselling and cross-selling on both inbound and outbound customer interactions.
- Handle customer complaints, concerns, and queries professionally, ensuring timely and satisfactory resolutions.
Requirements:
- Proven experience in a sales, customer service, or account management role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Excellent attention to detail and organizational abilities.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Proficiency in using Sage 50 and Microsoft Office Suite.
- A proactive and results-driven approach to sales and customer service.
This role offers a fantastic opportunity to contribute to a growing organization, with excellent career progression and development prospects. If you are a motivated professional with a passion for sales and customer service, we encourage you to apply.
Internal Sales Executive employer: MCP Engineering Plastics Ltd.
Contact Detail:
MCP Engineering Plastics Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills. As an Internal Sales Executive, you'll need to respond to inquiries and build relationships, so consider role-playing scenarios with friends or family to enhance your confidence.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being well-versed in these areas will not only prepare you for the role but also show us that you're proactive and serious about your application.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into our company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or account management. Use specific examples that demonstrate your ability to manage customer inquiries and prepare quotations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's needs. Mention your strong communication skills and how you can contribute to building customer relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in using Sage 50 and Microsoft Office Suite. Also, mention your attention to detail and ability to work under pressure, as these are key requirements for the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at MCP Engineering Plastics Ltd.
✨Showcase Your Communication Skills
As an Internal Sales Executive, strong communication is key. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Prepare examples of how you've effectively communicated with customers or colleagues in the past.
✨Prepare for Role-Specific Questions
Expect questions related to sales processes, customer service scenarios, and handling complaints. Think of specific situations where you successfully managed customer inquiries or followed up on quotations, and be ready to discuss these experiences.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail, especially when preparing quotations and processing orders. Be prepared to discuss how you ensure accuracy in your work and provide examples of how this has positively impacted your previous roles.
✨Demonstrate Your Proactive Approach
The ideal candidate is proactive and results-driven. Share instances where you took the initiative to upsell or cross-sell products, or how you went above and beyond to resolve a customer's issue. This will show your potential employer that you're a go-getter.
