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For Companies At a Glance
- Tasks: Manage customer inquiries, prepare quotations, and ensure smooth communication.
- Company: Join a dynamic sales team in a growing organisation focused on exceptional service.
- Benefits: Enjoy career progression, development opportunities, and a supportive work environment.
- Why this job: Perfect for those passionate about sales and customer service with a proactive mindset.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail required.
- Other info: Proficiency in Sage 50 and Microsoft Office is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated and detail-oriented Internal Sales Executive to join our dynamic sales team. The successful candidate will be responsible for managing customer inquiries, preparing quotations, and ensuring seamless communication between internal departments and customers.
Key Responsibilities:
- Respond promptly and professionally to telephone and email inquiries, providing accurate quotations and sourcing pricing information from external suppliers.
- Prepare and issue detailed quotations based on customer requirements.
- Proactively follow up on quotations to maximize conversion rates.
- Accurately process and input orders into the internal system, ensuring data integrity.
- Develop and maintain strong customer relationships by delivering exceptional service and support.
- Collaborate with the Production team to provide customers with timely updates on order status, deliveries, and general inquiries.
- Consistently achieve and exceed individual and team sales targets set by the Sales Director within specified timeframes.
- Identify opportunities for upselling and cross-selling on both inbound and outbound customer interactions.
- Handle customer complaints, concerns, and queries professionally, ensuring timely and satisfactory resolutions.
Requirements:
- Proven experience in a sales, customer service, or account management role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Excellent attention to detail and organizational abilities.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Proficiency in using Sage 50 and Microsoft Office Suite.
- A proactive and results-driven approach to sales and customer service.
This role offers a fantastic opportunity to contribute to a growing organization, with excellent career progression and development prospects. If you are a motivated professional with a passion for sales and customer service, we encourage you to apply.
Internal Sales Executive employer: MCP Engineering Plastics Ltd.
Contact Detail:
MCP Engineering Plastics Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you respond to customer inquiries more effectively and prepare accurate quotations, showcasing your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills. As an Internal Sales Executive, you'll need to convey information clearly and build relationships with customers. Practising active listening and clear articulation can set you apart.
✨Tip Number 3
Demonstrate your ability to handle pressure. Think of examples from your past experiences where you've successfully managed multiple tasks or resolved customer complaints under tight deadlines, as this is crucial for the role.
✨Tip Number 4
Showcase your proactive approach. Be ready to discuss how you've identified upselling or cross-selling opportunities in previous roles, as this aligns perfectly with our goal of maximising conversion rates.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or account management. Use specific examples that demonstrate your ability to manage inquiries and prepare quotations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's needs. Mention your strong communication skills and how you can contribute to building customer relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in Sage 50 and Microsoft Office Suite, as well as your attention to detail and organisational abilities. These are key requirements for the Internal Sales Executive position.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at MCP Engineering Plastics Ltd.
✨Showcase Your Communication Skills
As an Internal Sales Executive, strong communication is key. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Prepare examples of how you've effectively communicated with customers or colleagues in the past.
✨Prepare for Role-Specific Questions
Expect questions related to sales processes, customer service scenarios, and handling complaints. Think about your previous experiences and be ready to discuss how you managed inquiries, prepared quotations, and followed up on leads.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail. Be prepared to discuss how you ensure accuracy in your work, whether it's processing orders or preparing quotations. Mention any tools or methods you use to maintain data integrity.
✨Demonstrate Your Proactive Approach
The ideal candidate is proactive and results-driven. Share examples of how you've taken initiative in previous roles, whether it was upselling to customers or improving a process. This will show your potential employer that you're ready to contribute positively to their team.
