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For Companies At a Glance
- Tasks: Manage customer inquiries, prepare quotations, and ensure smooth communication.
- Company: Join a dynamic sales team in a growing organisation focused on exceptional service.
- Benefits: Enjoy career progression, development opportunities, and a supportive work environment.
- Why this job: Perfect for those passionate about sales and customer service with a proactive mindset.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail required.
- Other info: Proficiency in Sage 50 and Microsoft Office is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated and detail-oriented Internal Sales Executive to join our dynamic sales team. The successful candidate will be responsible for managing customer inquiries, preparing quotations, and ensuring seamless communication between internal departments and customers.
Key Responsibilities:
- Respond promptly and professionally to telephone and email inquiries, providing accurate quotations and sourcing pricing information from external suppliers.
- Prepare and issue detailed quotations based on customer requirements.
- Proactively follow up on quotations to maximize conversion rates.
- Accurately process and input orders into the internal system, ensuring data integrity.
- Develop and maintain strong customer relationships by delivering exceptional service and support.
- Collaborate with the Production team to provide customers with timely updates on order status, deliveries, and general inquiries.
- Consistently achieve and exceed individual and team sales targets set by the Sales Director within specified timeframes.
- Identify opportunities for upselling and cross-selling on both inbound and outbound customer interactions.
- Handle customer complaints, concerns, and queries professionally, ensuring timely and satisfactory resolutions.
Requirements:
- Proven experience in a sales, customer service, or account management role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Excellent attention to detail and organizational abilities.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Proficiency in using Sage 50 and Microsoft Office Suite.
- A proactive and results-driven approach to sales and customer service.
This role offers a fantastic opportunity to contribute to a growing organization, with excellent career progression and development prospects. If you are a motivated professional with a passion for sales and customer service, we encourage you to apply.
Internal Sales Executive employer: MCP Engineering Plastics Ltd.
Contact Detail:
MCP Engineering Plastics Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with Sage 50 and Microsoft Office Suite, as proficiency in these tools is crucial for the Internal Sales Executive role. Consider taking online courses or tutorials to boost your skills and demonstrate your commitment to mastering these applications.
✨Tip Number 2
Practice your communication skills by engaging in mock sales calls or role-playing scenarios with friends or family. This will help you refine your ability to respond to customer inquiries professionally and effectively, which is key to excelling in this position.
✨Tip Number 3
Research common customer complaints and concerns in the sales industry, and prepare thoughtful responses or solutions. Being well-prepared to handle these situations will showcase your proactive approach and enhance your chances of impressing the hiring team.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or account management. Use specific examples that demonstrate your ability to manage customer inquiries and prepare quotations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's needs. Mention your strong communication skills and how you can contribute to building customer relationships.
Highlight Relevant Skills: In your application, emphasise your proficiency in using Sage 50 and Microsoft Office Suite. Also, mention your attention to detail and ability to work under pressure, as these are key requirements for the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at MCP Engineering Plastics Ltd.
✨Showcase Your Communication Skills
As an Internal Sales Executive, strong communication is key. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Prepare examples of how you've effectively communicated with customers or colleagues in the past.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail, especially when preparing quotations and processing orders. Be ready to discuss specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice responding to customer inquiries or handling complaints. This will showcase your problem-solving skills and ability to maintain professionalism under pressure.
✨Demonstrate Your Proactive Approach
The job description emphasises a proactive attitude towards sales and customer service. Share examples of how you've taken initiative in previous positions, whether it was following up on leads or identifying upselling opportunities.
