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For Companies At a Glance
- Tasks: Engage customers with top-notch service and optimise sales in a vibrant retail environment.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer, known for its inclusive styles.
- Benefits: Enjoy 50% off products, enhanced holiday allowance, pension, bonuses, and wellness support.
- Why this job: Be part of a passionate team in a fast-paced, exciting atmosphere while making customers happy.
- Qualifications: A friendly personality, motivation to excel, and some customer service experience are key.
- Other info: Flexible hours available, especially during busy periods; minimum guaranteed hours of 4 per week.
Salary £11.63 per hour
Location: Belfast
Contracted Hours: A minimum of 4 hours per week
This is a temporary, part-time vacancy that will close in a month at 23:59 GMT.
The Vacancy
Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high-pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £11.63 per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
The Benefits
- 50% Discount on all of our brands
- Enhanced Holiday allowance
- Pension & Life assurance
- Bonus scheme
- Employee wellbeing and assistance programme
- Retail discounts
Sales Adviser/Retail Advisor employer: M&Co
Contact Detail:
M&Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion, especially those that cater to curvy customers. This knowledge will not only help you engage with customers effectively but also demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to showcase your ability to handle various customer interactions will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Yours Clothing on platforms like LinkedIn. They can provide valuable insights into the company culture and what they look for in a Sales Adviser, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work during peak trading periods. Highlighting your availability and eagerness to contribute during busy times can make you a more attractive candidate.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you engaged with customers, optimised sales, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer care. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team at Yours Clothing.
Showcase Your Personality: In your application, let your warm and friendly personality shine through. Use a conversational tone and express your enthusiasm for the role and the brand, as this is key for a Sales Adviser position.
Highlight Flexibility and Teamwork: Mention your ability to adapt to change and work well within a team. Provide examples of how you've successfully collaborated with others in previous roles, especially in high-pressure situations.
How to prepare for a job interview at M&Co
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Talk about your personal style and how you keep up with trends, as this will resonate well with the company's focus on curvy fashion and customer care.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Adviser role.
✨Emphasise Teamwork and Initiative
Discuss your ability to work well in a team while also showcasing instances where you took the initiative. This balance is important for fitting into the dynamic environment of a retail team.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle pressure and adapt to change. Share specific examples of how you've thrived in busy situations, as this role requires flexibility and resilience during peak trading periods.
