At a Glance
- Tasks: Handle Professional Indemnity and Cyber claims while leading market strategies.
- Company: Join a collaborative and innovative insurance company that empowers potential.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to influence and innovate.
- Why this job: Make a real impact in the insurance industry with your expertise.
- Qualifications: 5 GCSEs, A-levels or degree; 3-5 years in insurance claims preferred.
The predicted salary is between 40000 - 50000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Role purpose
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Professional Indemnity and Cyber claims generated by Arch managed syndicates and company platforms in the U.K, with additional exposure in the U.S and EMEA regions.
Duties include but are not limited to the following:
- Handle claims associated with Arch Insurance (Europe) Ltd policies.
- Provide technical leadership to the rest of the London market on lead files.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Represent Professional Lines/Cyber claims at events, client meetings, broker meetings and Arch internal meetings (when required).
- Manage service providers involved in the claims function on a day to day basis.
- Assist in the managing of TPA’s including annual audits.
- Assist in aspects of coverage and potential recovery.
Key Responsibilities
1. Technical Expertise- Adhere to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler’s authority levels.
- Deliver concise, clear and accurate reports, such as Large Loss and Risk Alert Reports.
- Deliver concise, clear and accurate Audit reports for compliance purposes.
- Manage relationships with brokers, Insureds, Coverholders and third party providers.
- Feedback on the performance of technical experts i.e., lawyers and loss adjusters and ensuring adherence to SLA’s.
- Feedback on the performance of TPA’s.
- Audit of TPA’s.
- Involved in the delivery of the department's business goals and objectives.
- Representing Arch Insurance (Europe) Ltd in the London market, for both Lloyd’s and company platforms.
- Where Arch are agreement party, act as a market lead including strategy planning, managing market calls/meetings and the demands/expectations of market followers.
- Delivery of claims tasks and projects outside day-to-day workflow.
- Contribute to improving claims processes and procedures as necessary.
Role Requirements
Skills / Competencies- Good technical knowledge of Professional Lines business.
- Knowledge of Cyber would be advantageous.
- Fair understanding of UK law.
- Experience of US law and insurance regulations in various jurisdictions would be advantageous.
- Broad understanding of coverage issues/policy interpretation.
- Good report writing skills.
- Ability to communicate confidently at the highest levels across all areas of an organisation.
- Strategically minded.
- Results and service focussed.
- Strong influencing and decision making.
- Ability to prioritise, multi-task and be organised.
- Ability to use own initiative or seek guidance as appropriate.
- Excellent IT Skills.
- Minimum of 5x A-C GCSE grades, A-levels or degree.
- Progression towards CII would be advantageous.
- Insurance claims Industry experience.
- Minimum 3-5 years’ experience in a similar role and the Insurance Market, which can be either company or Lloyd’s platforms.
Professional Lines Claims Handler employer: Mcneil & Co.
At Arch Insurance Company (Europe) Limited, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to reach their full potential. Located in the heart of London, we offer exceptional growth opportunities within the insurance sector, alongside a commitment to professional development and a supportive environment that values expertise and teamwork. Join us to be part of a dynamic team that not only drives success for our clients but also inspires personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Lines Claims Handler
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. The more people you know, the better your chances of landing that Claims Handler role.
✨Tip Number 2
Show off your expertise! When chatting with potential employers, highlight your technical knowledge in Professional Lines and Cyber claims. Let them see how you can bring value to their team.
✨Tip Number 3
Be proactive! If you spot a job that fits your skills, don’t wait for the perfect moment. Apply through our website and make sure to follow up. It shows you're genuinely interested!
✨Tip Number 4
Stay organised! Keep track of your applications and follow-ups. A well-structured approach will help you manage your time and ensure you don’t miss any opportunities.
We think you need these skills to ace Professional Lines Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Professional Lines Claims Handler. Highlight your relevant experience in insurance claims and any technical expertise you have, especially in Professional Indemnity and Cyber claims.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for Arch Insurance. Share specific examples of how you've handled claims or led projects in the past, and don’t forget to mention your understanding of UK law and insurance regulations.
Showcase Your Communication Skills:Since this role involves regular communication with various stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. This way, you can ensure that your application reaches the right people and stands out in our system!
How to prepare for a job interview at Mcneil & Co.
✨Know Your Stuff
Make sure you brush up on your technical knowledge of Professional Lines and Cyber claims. Familiarise yourself with UK law and any relevant US regulations, as this will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since the role involves regular communication with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Demonstrate Strategic Thinking
Be ready to discuss how you approach problem-solving and decision-making. Think of specific instances where you've contributed to improving processes or strategies in your previous roles, as this aligns with the company's focus on innovation and progress.
✨Prepare Questions
Have a few insightful questions ready for your interviewers. This not only shows your interest in the company but also gives you a chance to assess if Arch Insurance is the right fit for you. Ask about their approach to claims management or how they foster collaboration within teams.
