At a Glance
- Tasks: Lead and inspire a high-performing team to deliver exceptional service and achieve goals.
- Company: Join a collaborative company that empowers progress and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by enabling possibilities for clients and your team.
- Qualifications: A-Levels preferred; 2 years of team management experience required.
The predicted salary is between 35000 - 45000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
Our work is the catalyst that helps others achieve their goals.
In short, We Enable Possibility.
- Key Tasks and Responsibilities
- Management
Day to day supervision and oversight of direct reports. Lead and motivate a high‑performing team to deliver exceptional service.
Manage the team’s performance against agreed KPIs.
Control and monitor workload of the team ensuring agreed Service Levels are achieved and Quality is maintained.
Implement relevant corrective actions where issues are identified.
Ensure that processes and practices embedded within the team actively support achieving external and internal service standards.
Manage and co‑coordinate team resource, ensuring adequate cover in place to achieve Team deliverables.
Monitor the teams’ adherence to documented processes and procedures.
Production and distribution of relevant business reports & individual staff performance reports as required.
Team Support
Develop effective methods of management and communication with relevant business areas.
Proactively manage the team to ensuring high levels of engagement at all times.
Act as an escalation and referral point for direct reports on all technical matters, problems, issues, and complaints.
Engagement with Manager and other stakeholders to raise profile of team, including contribution to overall company performance.
Development & Training
Manage the performance and competency of the team through annual appraisals, team meetings and 1:1s.
Actively encourage and support the team’s continuous personal and professional development through development pathways, and professional qualifications.
Implement coaching, training, and development plans to enhance individual performance and strengthen the team’s ability to meet the demands of their role.
Other
Assist the business with other adhoc tasks as required.
Provide accurate MI regarding team’s performance as required.
- Role Requirements & Skills
- Excellent communication and interpersonal skills with confidence to build rapport with the team, customers, and relevant stakeholders.
- Effective Leadership & influencing skills and ability to develop high performing teams.
- Results orientated to drive optimum performance against all Team deliverables.
- Strong technical, analytical and business acumen skills, forward‑thinking with a mindset of continuous improvement.
- Problem solving, negotiation & decision making, ability to take ownership and responsibility for decisions.
- Excellent time management and organisation skills.
- Agility to respond to change and resolve conflict.
- Regulatory & compliance awareness.
- Ability to learn and take on new tasks quickly; using own initiative when under pressure.
Qualifications & Experience
- Minimum A‑Level qualification preferred.
- Certificate In Insurance (CII) qualification is desirable.
- Minimum of 2 years’ experience of managing a team in a fast paced, service driven and target orientated environment is required.
- Experience working in the Insurance industry desirable.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land NUH Team Manager in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Mcneil & Co.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Mcneil & Co.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace NUH Team Manager in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Mcneil & Co..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Mcneil & Co.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Mcneil & Co.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Mcneil & Co. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Mcneil & Co., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Mcneil & Co.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
